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Prints to a user connected from a different PC

Posted: Fri Oct 05, 2018 8:30 am
by MichaelH
Hi

We have come across this issue a few times recently where if a user called user1 is logged in on two completely different PC's sometimes the prints come out on the other users PC printer. The only possible resolves i can find here is to revert the Universal printer driver back to V1 or reinstall the Universal printer using CustPDF install. I have tried the second but this did not resolve it. Is there anything else we can do without revert to an older print driver?

Thanks

Alan

Re: Prints to a user connected from a different PC

Posted: Sat Oct 06, 2018 6:06 pm
by aliz@softmedics.com
We experienced the same issue running on V11.60.10.5 and using the Ghostscript Printer. When two people with the same username were logged into the html5 application, the print from one session would appear for the other user.

We had to remove the Ghostscript Printer and install CUSTPDF to go around the problem.

Re: Prints to a user connected from a different PC

Posted: Mon Oct 08, 2018 12:38 pm
by admin
Hello,

This is why we kept the possibility of using both drivers. Choose the one that matches your preference.