Prints to a user connected from a different PC

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MichaelH
Posts: 49
Joined: Tue Jan 29, 2013 10:24 am

Prints to a user connected from a different PC

Post by MichaelH » Fri Oct 05, 2018 8:30 am

Hi

We have come across this issue a few times recently where if a user called user1 is logged in on two completely different PC's sometimes the prints come out on the other users PC printer. The only possible resolves i can find here is to revert the Universal printer driver back to V1 or reinstall the Universal printer using CustPDF install. I have tried the second but this did not resolve it. Is there anything else we can do without revert to an older print driver?

Thanks

Alan

aliz@softmedics.com
Posts: 4
Joined: Sat Oct 06, 2018 5:47 pm

Re: Prints to a user connected from a different PC

Post by aliz@softmedics.com » Sat Oct 06, 2018 6:06 pm

We experienced the same issue running on V11.60.10.5 and using the Ghostscript Printer. When two people with the same username were logged into the html5 application, the print from one session would appear for the other user.

We had to remove the Ghostscript Printer and install CUSTPDF to go around the problem.

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admin
Site Admin
Posts: 1621
Joined: Wed Sep 05, 2012 6:38 am

Re: Prints to a user connected from a different PC

Post by admin » Mon Oct 08, 2018 12:38 pm

Hello,

This is why we kept the possibility of using both drivers. Choose the one that matches your preference.
Olivier
TSplus support team administrator
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