Printer redirection: disabled settings

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cmarsura
Posts: 49
Joined: Mon May 22, 2017 2:28 pm

Printer redirection: disabled settings

Post by cmarsura » Tue Dec 05, 2017 3:38 pm

Hi,
we have two problems with printer redirection:

1) Unable to configure printer profiles on server.
We cannot use the Universal Printer Driver because our customers have several personalized printer profiles; they usually use Xerox WorkCentre 7835 V4 and Kyocera Taskalfa 4002i KX drivers. We install same printer driver in client and server, when the client pc is connected to the Tsplus server we should do the specific configuration of various printer profiles but we are blocked because certain part of the specific driver configuration interface are disabled. For an example with the Kyocera driver, the buttons that permit to add/delete custom paper format in Base > Print format combo > Customized... are disabled.
For us, this is a very big problem, because our customers use heavily this feature, that in Citrix is instead supported.
Not resolving this problem force us to stop to provide TsPlus application servers, falling back to the Citrix XenDesktop solution.

2) User registry pollutted by "Printername (Redirected SessionName)"
In each user profile under the keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts
we found a growing list of "Printername (Redirected SessionName)" pattern, leaved behind after each user disconnection.
Searching the web some users have found that the culprits are Symantec Antivirus or the Vmware's Tools Shared folder feature installed. We have none of them installed but however the printer list continue to grow over the time in these two registry locations.

All servers Windows 2012 R1 are domain joined, updated with latest Windows updates installed with Flexi Cloud v 10.40.8.5

Can you suggest a solution to these two printer issues ?

Best
Carlo

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