Page 1 of 1

RemoteApp Install/Update problem since 9.30.5.30 [Solved]

Posted: Thu Jun 02, 2016 8:39 pm
by ag_msi
Since the update 9.30.5.30 when installing the RemoteApp plugin (or with the auto update when connecting) we get the following error:
error1.png
(9.01 KiB) Downloaded 2622 times
We reproduce the issue on two separate systems.

While troubleshooting, we got to the conclusion that the error was caused when downloading in HTTPS.
If we download the package in HTTP we have no issue... Same thing if we do a copy/paste with the file.

Digital signature of "Setup-RemoteAppClient.exe" Download from HTTPS:
error2.png
(20.58 KiB) Downloaded 2623 times
Digital signature of "Setup-RemoteAppClient.exe" Download from HTTP:
error3.png
(20.89 KiB) Downloaded 2623 times
It's a huge problem for us, a quick help would be greatly appreciated.

Re: RemoteApp Install/Update problem since 9.30.5.30

Posted: Fri Jun 03, 2016 7:14 pm
by Barton
It does the same thing happens with 9.30.6.3
When you try to install the module on windows 8.1 x64 writes "it is impossible to run this application on your PC. To find the version for your computer, contact the publisher"
sra.png

Re: RemoteApp Install/Update problem since 9.30.5.30

Posted: Mon Jun 06, 2016 2:40 am
by ag_msi
Still the same with 9.30.6.5...

Re: RemoteApp Install/Update problem since 9.30.5.30

Posted: Wed Jun 08, 2016 9:20 am
by admin
Hello,

I believe this issue has been fixed this morning. Please update and refresh your browser to solve this.

Re: RemoteApp Install/Update problem since 9.30.5.30

Posted: Thu Jun 09, 2016 5:23 pm
by ag_msi
Hi,

The patch 9.30.6.8 did correct the problem.

Thank you!