RemoteApp Install/Update problem since 9.30.5.30 [Solved]

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ag_msi
Posts: 4
Joined: Thu Jun 02, 2016 8:16 pm

RemoteApp Install/Update problem since 9.30.5.30 [Solved]

Post by ag_msi » Thu Jun 02, 2016 8:39 pm

Since the update 9.30.5.30 when installing the RemoteApp plugin (or with the auto update when connecting) we get the following error:
error1.png
(9.01 KiB) Downloaded 2622 times
We reproduce the issue on two separate systems.

While troubleshooting, we got to the conclusion that the error was caused when downloading in HTTPS.
If we download the package in HTTP we have no issue... Same thing if we do a copy/paste with the file.

Digital signature of "Setup-RemoteAppClient.exe" Download from HTTPS:
error2.png
(20.58 KiB) Downloaded 2623 times
Digital signature of "Setup-RemoteAppClient.exe" Download from HTTP:
error3.png
(20.89 KiB) Downloaded 2623 times
It's a huge problem for us, a quick help would be greatly appreciated.
Last edited by ag_msi on Thu Jun 09, 2016 5:23 pm, edited 1 time in total.

Barton
Posts: 30
Joined: Tue Feb 04, 2014 1:42 pm

Re: RemoteApp Install/Update problem since 9.30.5.30

Post by Barton » Fri Jun 03, 2016 7:14 pm

It does the same thing happens with 9.30.6.3
When you try to install the module on windows 8.1 x64 writes "it is impossible to run this application on your PC. To find the version for your computer, contact the publisher"
sra.png

ag_msi
Posts: 4
Joined: Thu Jun 02, 2016 8:16 pm

Re: RemoteApp Install/Update problem since 9.30.5.30

Post by ag_msi » Mon Jun 06, 2016 2:40 am

Still the same with 9.30.6.5...

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admin
Site Admin
Posts: 1621
Joined: Wed Sep 05, 2012 6:38 am

Re: RemoteApp Install/Update problem since 9.30.5.30

Post by admin » Wed Jun 08, 2016 9:20 am

Hello,

I believe this issue has been fixed this morning. Please update and refresh your browser to solve this.
Olivier
TSplus support team administrator
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ag_msi
Posts: 4
Joined: Thu Jun 02, 2016 8:16 pm

Re: RemoteApp Install/Update problem since 9.30.5.30

Post by ag_msi » Thu Jun 09, 2016 5:23 pm

Hi,

The patch 9.30.6.8 did correct the problem.

Thank you!

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