Problems with Remote Applications Portal after update

[Markus]

Hi,

today we installed the latest update(8.30.6.16)
Now we have the problem that the remote application portal does not work anymore .

What can I do?

Best regards

Markus

[admin]

Hello,

Open an admin tool, and click on "Web Management Tool". make sure all features are set to green. if not, click on "Restart Web Server". If the server won't start, make sure you have not installed another web server or application that would be using the TCP port 80 and/or 443 (Skype for example). One easy test to do is to change the port of your webserver and restart the server again. A faq regarding this subject is available here : tsplus.net/support/kb/faq.php?id=6

Open a browser on the server, type in the address 127.0.0.2 and open a connection using the java or html5 mode. You should be able to open a session with a local or domain account.

If it still wont connect, uninstall java and delete the java folder located in C:\Program Files x86\ then reinstall java 64 bits on the server and make sure antivirus or firewall software are not blocking HTML5service.exe and SSHtunnel.exe processes.

Regards,
TSplus support team

[Markus]

Hello,

I checked everything.

After removing V 8.30 and installing V 8.20 the web applications were visible again and TS Plus worked via web access.

TSPlus 8.20 definitely works! But if V 8.30 is installed, the problems with the web apps occur again.

Regards

Markus