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Web Services not starting

Posted: Tue Nov 18, 2014 6:08 pm
by welcher
Version 7.40.5.14 web serversives not starting. java was taking 100% of resources. I ended task and restarted server and not https and ssh tunneling will not start in tsplus... Please help.

Re: Web Services not starting

Posted: Tue Dec 16, 2014 11:18 am
by admin
hello,

This issue can occur if you installed two different version of java on the server.

uninstall java and delete the java folder located in C:\Program Files x86\ then reinstall java 32 bits on the server and make sure antivirus or firewall software are not blocking HTML5service.exe and SSHtunnel.exe processes.