Web Services not starting

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welcher
Posts: 3
Joined: Fri Oct 05, 2012 1:33 pm

Web Services not starting

Post by welcher » Tue Nov 18, 2014 6:08 pm

Version 7.40.5.14 web serversives not starting. java was taking 100% of resources. I ended task and restarted server and not https and ssh tunneling will not start in tsplus... Please help.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Web Services not starting

Post by admin » Tue Dec 16, 2014 11:18 am

hello,

This issue can occur if you installed two different version of java on the server.

uninstall java and delete the java folder located in C:\Program Files x86\ then reinstall java 32 bits on the server and make sure antivirus or firewall software are not blocking HTML5service.exe and SSHtunnel.exe processes.
Olivier
TSplus support team administrator
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