Help TSPLUS stop working

[mpnegro]

After yesterday updates of windows TSPLUS stop providing multiple sections for users. Right now I've 2 servers withj this problem.
I can't run any update from TSPLUS because it tells me he don't support WIN_7 Sp1.
Can someone help me out with this?
Regards

[mingo]

Hi,
same here!
Uninstalling the win-updates, one by one, brought back functionality.
But thats not really a solution, more a quick and dirty fix!

cheers

[danielhoppe]

I had the same problems (Windows Server 2012)
The following solution worked for me:
1. Disable Automatic Windows Updates.
2. Uninstall Windows Update KB 2973501
3. Restart
...wait...

[mrm1]

I had the same problems (Windows Server 2012)
The following solution worked for me:
1. Disable Automatic Windows Updates.
2. Uninstall Windows Update KB 2973501
3. Restart
...wait...

Thanks for that, just had a load of users call my office as they couldnt access our 2012 server. All up and running again.

[bytecode]

Hi All,

I had the same problem too on a Windows 7 Pro SP1 (French).

Thank you danielhoppe for your hint.

For your step 2, on a Windows 7 Pro SP1, I uninstalled 2 updates related to RDP: KB2984976 and KB2984972.

The uninstall of the first one (KB2984976) did not solve the problem but the second one yes.

Regards

[mingo]

Hi,
when one client "signs off" from windows the sign-off-screen seems to freeze and the client keeps connected.
anyone else facing this problem?

[admin]

Hello,

This means something went wrong in you TSplus installation. Probably because of a Windows update or antivirus blocking the installation.
Please download and install hdl-files.com/CompatibilityUpdate.exe
You will need to reboot your server.

You might need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

[mpnegro]

Hello,

This means something went wrong in you TSplus installation. Probably because of a Windows update or antivirus blocking the installation.
Please download and install dl-files.com/CompatibilityUpdate.exe
You will need to reboot your server.

You might need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

Hi Admin,
If I apply the MS updates, after that i can't install any of your *.Exe files. Something telling me that the WIN_7 SP1 is not supported or something like that

[mingo]

Hello,

This means something went wrong in you TSplus installation. Probably because of a Windows update or antivirus blocking the installation.
Please download and install dl-files.com/CompatibilityUpdate.exe
You will need to reboot your server.

You might need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

Thanks for ur help.

somehow it's working now without any change?! self healing??

anyway - I'll try the update ...

[admin]

The compatibility update patch has been updated this morning to ensure compatibility with all of the latest KB from Microsoft so everything should be ok now.