quickbooks crashes

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prestigelock
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Joined: Fri Oct 03, 2014 3:02 am

quickbooks crashes

Post by prestigelock » Fri Oct 03, 2014 3:09 am

WE have ts plus on one of our main computers, and it works fine for the most part. However, quickbooks constantly crashes on the session that is active on the machine, but works fine on remote sessions. Any suggestions on how to fix this?
Thanking you in advance!

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: quickbooks crashes

Post by admin » Fri Oct 03, 2014 1:07 pm

Hello,

I suggest you look for a documentation on how to set up QuickBooks for a RDS / terminal server environment which is very similar to TSplus. You can also launch quickbook in a remote desktop environment, it may give you an hint of what could be causing this.
Olivier
TSplus support team administrator
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matrix786
Posts: 26
Joined: Fri Oct 31, 2014 4:21 pm

Re: quickbooks crashes

Post by matrix786 » Sat Nov 01, 2014 3:39 pm

I have the same issue, What is your version of the QB. Seems that the older version of QB is giving problem.

Still need to test more. Can you login as a different user id on the local computer and use quick books and see if that crashes too.

May be we need to setup the quickbooks in multiuser mode

matrix786
Posts: 26
Joined: Fri Oct 31, 2014 4:21 pm

Re: quickbooks crashes

Post by matrix786 » Sun Nov 02, 2014 3:17 pm

Please post your QB verision. Seems it is not crashing with QB 2012. I am testing further and I think Tsplus has a big market for bringing the desktop to cloud on a minimal budget and without paying hefty recurring fees.

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