Error 8511

Get help with troubleshooting issues
Post Reply
Carlos Ortiz
Posts: 1
Joined: Thu Aug 01, 2013 3:55 pm

Error 8511

Post by Carlos Ortiz » Thu Aug 01, 2013 4:01 pm

Good day, when users comes a time where I get blue screen and delay in opening applications.

Despoues Pair a while I deha this error and not work, I am forced to reinicial the machine

LINE 8511 (File “C:’session\logonsessions.exe”)
Error : Array variable has incorrect number of subscripts or subscript dimensión range exceeded.


I would appreciate any help.

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Error 8511

Post by admin » Sun Aug 04, 2013 7:29 pm

Hi,

If you believe your version of TSplus is corrupted for some reasons, you might want to try to uninstall / reinstall TSplus using this procedure.

Follow these steps :

1- Make sure no users are connected, then uninstall TSplus, reboot your computer.
2- Download and install a fresh setup : http://dl-files.com/V6/Setup-TSplus.exe
3- Apply your license again, your server should be fine.

I recommended you also to deactivate your antivirus before installing TSPlus and set an exclusion rule on installation path is also recommended.
You will need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

Regards,
TSplus support team
Olivier
TSplus support team administrator
Image

Post Reply