Admin Console hangs when updating webserver ports

Get help with troubleshooting issues
Post Reply
stevejarvis
Posts: 13
Joined: Thu Jan 31, 2013 9:08 am

Admin Console hangs when updating webserver ports

Post by stevejarvis » Fri May 17, 2013 5:58 pm

The version 6.10 Administration Console appears to hang when the HTTP/HTTPS Port Numbers dialog is opened.

It is impossible to close the dialog and the admin console stops responding.

Task Manager shows admintool.exe using 99% CPU. The only solution seems to be to kill the process.

stevejarvis
Posts: 13
Joined: Thu Jan 31, 2013 9:08 am

Re: Admin Console hangs when updating webserver ports

Post by stevejarvis » Tue May 21, 2013 11:48 am

This only seems to happen on a machine which has been upgraded from an earlier version of TSPlus. The server had v3.5 (I think), which was uninstalled and v.6.10 installed. The configuration data appeared correctly in the new system, but this problem occurs.

There is no problem with a new installation on a system where no previous version has been installed.

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Admin Console hangs when updating webserver ports

Post by admin » Tue Jun 04, 2013 1:03 pm

In this case I recommend you to update your version of TSplus using this link : http://tsplus.net/UpdateRelease.exe
Olivier
TSplus support team administrator
Image

Post Reply