Serial Number lost, heeelp!!!!

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soportefw
Posts: 3
Joined: Fri May 10, 2013 6:50 pm

Serial Number lost, heeelp!!!!

Post by soportefw » Fri May 10, 2013 7:16 pm

Hi, I had a problem with my computer and had to format and lost the serial number, I could only recover the license, how I can retrieve the serial number that corresponds to the license that I have??? sorry for my english :?

johndavies
Posts: 58
Joined: Sun Jan 13, 2013 2:20 pm

Re: Serial Number lost, heeelp!!!!

Post by johndavies » Mon May 13, 2013 9:48 am

Hi,

Please open a support ticket and provide us with the following informations:

- Serial Number located in the Admintool
- Purchase order

You should receive the activation program within the next 24 hours.
If you have not received your permanent license within a day, please verify your spam folder and send us a reminder mail with the above required information.


Regards,

TSPlus Support Team

soportefw
Posts: 3
Joined: Fri May 10, 2013 6:50 pm

Re: Serial Number lost, heeelp!!!!

Post by soportefw » Mon May 20, 2013 5:36 pm

Thank you very much for your help!!!

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