Seamless App - Grid

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Brian
Posts: 89
Joined: Thu Mar 21, 2013 6:19 pm

Seamless App - Grid

Post by Brian » Thu Mar 21, 2013 6:23 pm

I have a few users on Windows XP that launch a seamless application on their desktop. When the application opens, their screen has a grid on it.

I've tried changing the seamless client to the microsoft remoteapp, tried different resolutions, etc.. No matter what application we try to launch from tsplus or how we launch it, it shows up with a grid on it. Has anyone else seen this before? No other apps on their system show up with this overlapped grid on it only tsplus.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Seamless App - Grid

Post by admin » Thu Mar 21, 2013 7:04 pm

Hello,

This issue occurs when connecting from a Windows XP client computer to a Windows 2008 or Seven TSplus server. :geek:
To solve this you need to update your version of RDP client on your Windows XP client computer. Any version of RDP above 6.0 is good.
It is a very easy update to find on Microsoft website.

Regards,
TSplus support team
Olivier
TSplus support team administrator
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