Redirected printers not there anymore

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ktbeverages
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Joined: Thu Mar 07, 2013 12:06 pm

Redirected printers not there anymore

Post by ktbeverages » Thu Mar 07, 2013 12:11 pm

When we installed the trial version of the software we could connect from the client to the server2008 machine without any issues and when you print it would show the redirected printer and you could print to it. In my portable client settings i had the setting ticked called streaming printing. Now all of a sudden it just shows the universal printer and the microsoft xps document writer as printers, none of the redirected printers are showing . If i log into the server just with a normal remote desktop connection the redirected printers are there again but only with the adminstrator account ?
can anyone help with this ?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Redirected printers not there anymore

Post by admin » Sun Mar 10, 2013 8:41 pm

Hello,

This means you haven't checked the right options within the client generator. Here is a FAQ that will explain it all : http://tsplus.net/support/kb/faq.php?id=20

You can also edit the parameters of your actual connection client by following this procedure : http://tsplus.net/support/kb/faq.php?id=24

Regards,
TSplus support team
Olivier
TSplus support team administrator
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