Web server stop Windows 2019

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ratoque
Posts: 33
Joined: Wed Oct 19, 2016 11:28 pm

Web server stop Windows 2019

Post by ratoque » Wed Nov 17, 2021 10:26 pm

Hello

I have a problem with TSPplus Ver 14.80.10.21 server is working normally usually with 50 user or more, however some times one a day the web server show me The built In HTTP server is not listening on port.... We are using Por 83 an Port 450 and IIS is not running, I review the Ports with netsast and looks like everything fine.
Any Idea, the problem is critic, where to review the causes?

Thanks

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admin
Site Admin
Posts: 1643
Joined: Wed Sep 05, 2012 6:38 am

Re: Web server stop Windows 2019

Post by admin » Wed Nov 24, 2021 6:16 am

Hello,

Open an admin tool, and check that the web server is running. If not, click on "Restart Web Server". If the server won't start, make sure you have not installed another web server or application that would be using the TCP port 80 and/or 443 (Skype and Teamviewer for example). One easy test to do is to change the port of your webserver and restart the server again. A faq regarding this subject is available here: https://support.tsplus.net/support/solu ... eb-server-

Make also sure that your firewalls and / or antivirus (software or hardware) are not blocking port 80 and/or port 443 or any TSplus processes located in these two folders :

C:\Program Files (x86)\TSplus
C:\wsession

Open a browser on the server, type in the address http://127.0.0.2 and open a connection using the RemoteApp or html5 mode. You should be able to open a session with a local or domain account.

If it still wont connect, uninstall java and delete the java folder located in C:\Program Files x86\ and C:\ProgramData (this is a hidden folder) then reinstall java 64 bits on the server and make sure antivirus or firewall software are not blocking svcweb.exe process.
Olivier
TSplus support team administrator
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