Unable to login with Internet Explorer

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bill
Posts: 2
Joined: Thu Aug 04, 2016 7:50 am

Unable to login with Internet Explorer

Post by bill » Tue Apr 28, 2020 11:35 am

Windows 2012 R2 server running latest TSPlus v12.60.4.13, when a client using Internet Explorer 11.778.18362.0 (Update 11.0.185) connecting via HTML5.

Get a login box, type in username/password click login and nothing happens, tried on 2 different pc's same issue

Tried with Microsoft Edge and Google Chrome and both work fine.

Also Internet Explorer works fine on a previous version of TSPlus v12.60.1.13

Any idea's what might be the issue?

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admin
Site Admin
Posts: 1580
Joined: Wed Sep 05, 2012 6:38 am

Re: Unable to login with Internet Explorer

Post by admin » Wed Apr 29, 2020 2:40 pm

Hello,

This is a known issue that will be fixed in the next major release.
Olivier
TSplus support team administrator

bill
Posts: 2
Joined: Thu Aug 04, 2016 7:50 am

Re: Unable to login with Internet Explorer

Post by bill » Mon Jun 22, 2020 1:01 pm

Hi Sorry to bring this up again

I've upgraded to the latest version 14.10.6.19 and we still have exactly the same issue that we can not connect with Internet Explorer, works ok with Edge, Chrome and Safari.

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admin
Site Admin
Posts: 1580
Joined: Wed Sep 05, 2012 6:38 am

Re: Unable to login with Internet Explorer

Post by admin » Thu Jun 25, 2020 8:17 am

Hello,

A new release of TSplus was release today and is fixing the issue with internet explorer.
Olivier
TSplus support team administrator

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