Ivalid Credentials on Web login

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bzdega
Posts: 131
Joined: Tue Nov 14, 2017 9:34 am

Ivalid Credentials on Web login

Post by bzdega » Mon Jun 24, 2019 1:16 pm

Hello,

we have an irritating issuse when it comes to Web login:

- enter username
- start to enter password -> Message "invalid credentials" appears
- Message does not disappear, when the password is complete
- when the user just hits enter or "Anmelden" which means login after completing his password, the login works

This issue seems to be there only on farm setups (because the screenshot shows a server selection pull down menu).

see screenshot.
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H.Silva
Posts: 8
Joined: Tue Nov 07, 2017 10:08 pm

Re: Ivalid Credentials on Web login

Post by H.Silva » Tue Nov 05, 2019 10:40 pm

Same issue here. I turn off 2FA and this issue goes away but when I turn 2fa back on, the person logging in always gets Invalid Credentials. It's irritating!

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admin
Site Admin
Posts: 1621
Joined: Wed Sep 05, 2012 6:38 am

Re: Ivalid Credentials on Web login

Post by admin » Thu Nov 14, 2019 9:33 am

Hello,

Unfortunately I do not reproduce this issue on my test environment. Are you using the latest release of TSplus ?
Olivier
TSplus support team administrator
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bzdega
Posts: 131
Joined: Tue Nov 14, 2017 9:34 am

Re: Ivalid Credentials on Web login

Post by bzdega » Thu Nov 14, 2019 1:35 pm

yes, as always.

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