Update use/group

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DiceAir
Posts: 9
Joined: Thu Jun 05, 2014 8:30 am

Update use/group

Post by DiceAir » Fri Jun 20, 2014 11:00 am

Hi there.

Currently we have to click update user/group list in order for our clients to have new users on the tsplus user list. Can you guys maybe look into this to maybe do a better way of implementing it so that when the customer add users to the domain or so the user will automatically be added to tsplus as well.

Thanks

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Update use/group

Post by admin » Tue Jun 24, 2014 2:38 pm

Hello,

We previously had a version with no "update users/groups", therefore it was the TSplus service that would refresh automatically the users group list. but this generated issues for big domains and led to slower response time on the server and because having good performance is one of our most important topic we decided to stop with the automatic refresh of users and groups.
Olivier
TSplus support team administrator
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