RemoteApp Client installation privileges

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johnrollins
Posts: 25
Joined: Fri Nov 11, 2016 4:36 pm

RemoteApp Client installation privileges

Post by johnrollins » Tue Sep 14, 2021 3:45 pm

Hi,

We have a customer who's IT department has locked down their pc's so much they can't install the standard RemoteApp client themselves. They are changing IT provider so this is an opportunity to see if we can allow the client to be installed/upgraded when we upgrade TSPlus.

Could you tell me the standard privileges for the client install? For instance, does it require admin privileges or is it more like Chrome etc which install to the user's local area and don't require admin?

Thanks,
John

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: RemoteApp Client installation privileges

Post by admin » Fri Sep 17, 2021 11:58 am

Hello,

Administrator account are mandatory for installing the client, sorry for the bad news.
Olivier
TSplus support team administrator
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widodobudi
Posts: 4
Joined: Thu Aug 30, 2018 10:04 am

Re: RemoteApp Client installation privileges

Post by widodobudi » Wed Dec 01, 2021 5:55 am

Our worst time is when tsplus has launched new update and we have to uninstall previous tsplus plugin, clearing browser's cache and install the new updated plugin. We have quite a lot computers and notebooks to update the tsplus plugin. It's very hard to do those routines each time tsplus launches new update.

Is each plugin update not equipped with routine to uninstall the previous plugin, clearing browser's cache and then install the new updated plugin?

Rgds, Budi

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