Load balancing updates

Get help with installation and setup problems
Post Reply
Posts: 20
Joined: Fri Nov 11, 2016 4:36 pm

Load balancing updates

Post by johnrollins » Mon Dec 14, 2020 11:26 am


We would like to disable one server from our farm so that we can run a Windows Update. How do we do this?

1. Is there a setting to leave the server in the Load Balancing dialog but disable it so that no new logins are sent to it? We couldn't find a setting so we removed the server. I don't like deleting entries in case we re-add them incorrectly. If there is no setting to disable a server, could you add one please?

2. After removing the server, it looks like users were still being redirected to it? Do we need to restart the web service?

3. As a side note, if we restart the web service does it kill existing sessions or can users continue where they left off.


User avatar
Site Admin
Posts: 1621
Joined: Wed Sep 05, 2012 6:38 am

Re: Load balancing updates

Post by admin » Sat Dec 26, 2020 9:49 am


Uncheck the "Server is enabled" box. make sure that all users have closed their sessions in the session management tool located in the admin tool / home / session manager.

You will then be able to update your server and reboot, afterward, simply re enable your server and you'll be good to go.
load-balancing-add-server.png (34.63 KiB) Viewed 917 times
TSplus support team administrator

Post Reply