Cambio de servidor

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ixcolombia
Posts: 1
Joined: Wed Mar 07, 2018 7:21 pm

Cambio de servidor

Post by ixcolombia » Wed Mar 07, 2018 7:32 pm

Buenas.

Ya he instalado TS PLUS a un servidor el cual esta licenciado. Pero resulta que por cambio de infraestructura el servidor va hacer cambiado. Por lo que necesito saber como instalo TS Plus con la misma licencia.

Atentamente


Sander Torres Moreno
IX Colombia com
Celular: 3154297922

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Cambio de servidor

Post by admin » Mon Mar 26, 2018 8:08 pm

Hello,

You need to open a support ticket here with the information below will be asked : https://support.tsplus.net/

- Serial Number of your new server located in the "License" tile of the Admintool.
Serial number shown on screenshots are sometimes difficult to read, please do not attach a screenshot to this ticket to avoid creating a license with the wrong serial number.
- Purchase order of your original license, so that we can identify the edition of TSplus and the number of users you purchased.
- Purchase order of your subscription to support, because rehosting a license is a feature of the Support and Update Services.
Olivier
TSplus support team administrator
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