error 805 free certificate

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achen
Posts: 1
Joined: Wed Aug 09, 2017 10:02 am

error 805 free certificate

Post by achen » Wed Aug 09, 2017 10:42 am

hi,
i try to install free certificate but i have 805 error, i don't understand what you mean by fqdn of current server, is it the tsplus server ?
Our domain name is online and point to IP of fixe Adsl
my network config :

Client use web access (work fine)
|
test.example.com (1&1 domaine)
|
Modem Adsl
|
Firewall
|
|
Tsplus server his name : Tserver

in Step 3 of Free and Easy-to-install SSL Certificate documentation :
i try many server web domain name : test.example.com
Tserver.example.com
example.com

Any help is welcome.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: error 805 free certificate

Post by admin » Thu Aug 10, 2017 2:38 pm

Hello,

What this mean is that you need to have a valid domain name that can be accessed from internet in order for this free SSL certificate to work properly.
Note also that dynamic dns provider such as Azure and DynDNS are not supported.
Olivier
TSplus support team administrator
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juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: error 805 free certificate

Post by juwagn » Thu Aug 10, 2017 7:37 pm

Hi,

you can try it with another tool followed below "Update 01.08.2017"
http://support.tsplus.net/kb/faq.php?id=36
So probably you could identify your issue more detailed.
TSplus HTML5 and Java web engineer

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