Changing RemoteApp Redirect Printers mode

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cmarsura
Posts: 49
Joined: Mon May 22, 2017 2:28 pm

Changing RemoteApp Redirect Printers mode

Post by cmarsura » Thu Jun 29, 2017 1:28 pm

Hi
We are evaluating your product; have a reverse-proxy setup with application servers behind a firewall.

I am trying to change the RemoteApp printer mode so that the default printer is chosen first, matching driver name from the client with the driver name of same printer installed on application server.

As explained in "HTML Pages and Customization" http://www.terminalserviceplus.com/docs ... tomization and here
http://tsplus.net/forum/viewtopic.php?f ... f9c7#p7296, I made the required changes in remoteapp2.js but I did not see any difference, moreover, the documentation does not explain if changes should be made in each application server or in the reverse-proxy machine only.
Tried first to made the change in the specific application server (followed by web server restart), but without differences.
Next, I tried to replicate same changes on reverse-proxy machine, restarted web server, but however I did not see any change.

Can you point me in the right direction?

PS: Can you respond also at this post: "Enforcing single session mode" http://tsplus.net/forum/viewtopic.php?f=8&t=4083 ?

Thanks

John
Posts: 84
Joined: Sun Sep 30, 2012 7:10 am

Re: Changing RemoteApp Redirect Printers mode

Post by John » Fri Jun 30, 2017 3:40 pm

Hello,

Sorry for the confusion in our technical documentation.

When you are using the reverse-proxy, To set your printing preferance, you have to edit
C:\Program Files (x86)\TSplus\Clients\www\software\remoteapp2.js
on the Gateway server.

You can copy this file on the application servers too, just to be sure, but according to my experience it is on the Gateway server that it will work fine.

It is important after the changes to make sure that cache/history are removed from the user PC browser.

For exemple, to enable the user to select his local prefered printer the proper setting is:

// Printing
var remoteapp2_printer = 'off';
var remoteapp2_preview = 'off';
var remoteapp2_default = 'off';
var remoteapp2_select = 'on';

Kind regards

John

cmarsura
Posts: 49
Joined: Mon May 22, 2017 2:28 pm

Re: Changing RemoteApp Redirect Printers mode

Post by cmarsura » Mon Jul 03, 2017 10:37 am

Ok,
now it works.

I have also another post waiting for a response: "Enforcing single session mode" http://tsplus.net/forum/viewtopic.php?f=8&t=4083 ?

Thank you, John

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