Printer mapping

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stevenfoo
Posts: 12
Joined: Thu Jan 12, 2017 5:54 am

Printer mapping

Post by stevenfoo » Thu Jan 12, 2017 6:11 am

Hi,

I just installed the trial version for testing.

How do I configure printer mapping ? That is the same as Citrix. When user logon, he or she able to print to printer located at his or her desktop or notebook?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Printer mapping

Post by admin » Thu Jan 12, 2017 2:24 pm

Hello,

You will find below some general guidelines on how to print remotely with TSplus.

1- Universal Printer :

In order to print using the Universal Printer you need to use a generated connection client or the use of our web client.
The Universal Printer can be configured for three type of print job :

- PDF preview on the local PDF reader : by printing remotely on the Universal Printer, the print job is converted to pdf and sent to the client, it will then be displayed in the local PDF reader of the client.
- Select printer : by printing remotely on the Universal Printer, the print job is converted to pdf and sent to the client, a second print pop up will then appear with the choice of local printers.
- Print on the default printer : This option is the best for those who do not wish to have a choice of where to print, by printing remotely on the Universal Printer, the print job is converted to pdf and sent to the client on the default printer.

You will find here will find more detailed information about this here : http://www.terminalserviceplus.com/docs/

2- Print redirection :
Using standard redirection can be tricky, because many prerequisite must be met in order for it to work.

You need to install the exact same version of device drivers on client side and server side.
This means if your server is installed with 2012 x64 but your client computers are installed with Windows XP x32, you will need to add manually these drivers on your server by editing the print server properties and add x32 drivers for XP.

For best results, it is also recommended not to use USB printers but prefer COM or LPT printers.
If you are using USB printers, make sure you updated the RDP protocol of your client computer to 7 or above to ensure maximum compatibility with redirected printers.

Even with all this in mind exotic printers may not be suitable to be redirected in a TSplus session, therefore you may need to look into specific procedure to install these printers in RDS / terminal server environment, which is very close to TSplus in this case.

Regards,
TSplus support team
Olivier
TSplus support team administrator
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stevenfoo
Posts: 12
Joined: Thu Jan 12, 2017 5:54 am

Re: Printer mapping

Post by stevenfoo » Fri Jan 13, 2017 12:26 am

In Citrix we don't need to do that. The printer mapping will be done automatically. That's what we are looking for.
Also we also want only certain user to have the all printer map and not all user

How can we do that?

stevenfoo
Posts: 12
Joined: Thu Jan 12, 2017 5:54 am

Re: Printer mapping

Post by stevenfoo » Fri Jan 13, 2017 1:37 am

Tested again, printer mapping does not work in HTML5 platform.

What we want is a clientless HTML5 application access with at least user default printer mapping enable so that user can print hard copy of it.

We don't see this feature available here.

jkuijt
Posts: 114
Joined: Sat Jan 04, 2014 1:41 pm

Re: Printer mapping

Post by jkuijt » Fri Jan 13, 2017 6:46 am

Hi,

In the HTML5 Client, just use the Virtual Printer in the printer dialog window.
At server side, a pdf is generated and send to the client side with all your local printer settings.
This is working very well, so no hassle with printer drivers.

Best regards
Jeffrey

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: Printer mapping

Post by juwagn » Fri Jan 13, 2017 8:29 am

Hello,

html5 is like any webpage that you open in browser and there is no such browser technology or API that would allow you to access hardware on your pc like printers, logical drives etc. (except zero day vulnerabilities but not point of interests)
When comparing html5 client with software like Citrix, LogMeIn, TeamViewer etc. you missed one main point, html5 does not use any third part plugins and you don't get anything to download and to install in order to use it. That what it makes different, you need only the browser because as soon you have to install extra native software it is not web-technology anymore, it is native software. Something similar you will get with RemoteApp client.
TSplus HTML5 and Java web engineer

torquenstein
Posts: 2
Joined: Fri Apr 21, 2017 5:05 am

Re: Printer mapping

Post by torquenstein » Fri Apr 21, 2017 5:09 am

Hello.

Is there a method of setting the remoteapp downloaded through the web portal to use redirected printers? I can set it in the client generator when creating a remote app exe, but not the web portal?

This is holding us back from moving past the trial as the current printing through Universal Printer is not working for us.

Thanks

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