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TSPlus HTML5 client not working anymore on iPad/iPhone Chrom

Posted: Mon Dec 14, 2015 9:19 am
by cesare
Hello

I kindly inform that after iPad/iPhone update of iOS 9.2/Chrome 47.0 update it is not working anymore on iPad/iPhone Chrome the TSPlus HTML5 client: after successful login I got message of "No login info found".

Tried to clean Chrome cache, but still issue.

Before the above 2 updates, it was working fine.

The same using iPad/iPhone but on Safari works correctly.

Cannot tell you exactly if issue came after iOS 9.2 update or Chrome 47 update (it was done approximatively on same days).

TSPlus on Windows 10 08:40.11.14
Google chrome 47.0.2526.70

Thanks in advance for any suggestions.

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Posted: Mon Dec 14, 2015 3:11 pm
by AadGouka
I had this message once. I enabled web credentials by mistake which caused this. Maybe you can look into this.

Best regards,

Aad

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Posted: Mon Dec 14, 2015 4:22 pm
by cesare
Thanks for the suggestion, but in our TSPlus setup there is not Web credential set.

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Posted: Mon Dec 21, 2015 9:59 am
by cesare
Hello

if it can be useful for the community, I inform you that I have installed latest TSPlus version (the 8.40.12.15 just released) and this problem is SOLVED.

Thanks !!

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Posted: Thu Dec 24, 2015 4:36 pm
by admin
Hello Cesare,

Thank you for your feedback, Merry Christmas and happy new year !