TSPlus HTML5 client not working anymore on iPad/iPhone Chrom

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cesare
Posts: 78
Joined: Tue Aug 04, 2015 4:26 pm

TSPlus HTML5 client not working anymore on iPad/iPhone Chrom

Post by cesare » Mon Dec 14, 2015 9:19 am

Hello

I kindly inform that after iPad/iPhone update of iOS 9.2/Chrome 47.0 update it is not working anymore on iPad/iPhone Chrome the TSPlus HTML5 client: after successful login I got message of "No login info found".

Tried to clean Chrome cache, but still issue.

Before the above 2 updates, it was working fine.

The same using iPad/iPhone but on Safari works correctly.

Cannot tell you exactly if issue came after iOS 9.2 update or Chrome 47 update (it was done approximatively on same days).

TSPlus on Windows 10 08:40.11.14
Google chrome 47.0.2526.70

Thanks in advance for any suggestions.

AadGouka
Posts: 72
Joined: Thu Feb 05, 2015 1:48 pm

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Post by AadGouka » Mon Dec 14, 2015 3:11 pm

I had this message once. I enabled web credentials by mistake which caused this. Maybe you can look into this.

Best regards,

Aad

cesare
Posts: 78
Joined: Tue Aug 04, 2015 4:26 pm

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Post by cesare » Mon Dec 14, 2015 4:22 pm

Thanks for the suggestion, but in our TSPlus setup there is not Web credential set.

cesare
Posts: 78
Joined: Tue Aug 04, 2015 4:26 pm

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Post by cesare » Mon Dec 21, 2015 9:59 am

Hello

if it can be useful for the community, I inform you that I have installed latest TSPlus version (the 8.40.12.15 just released) and this problem is SOLVED.

Thanks !!

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admin
Site Admin
Posts: 1621
Joined: Wed Sep 05, 2012 6:38 am

Re: TSPlus HTML5 client not working anymore on iPad/iPhone C

Post by admin » Thu Dec 24, 2015 4:36 pm

Hello Cesare,

Thank you for your feedback, Merry Christmas and happy new year !
Olivier
TSplus support team administrator
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