Search found 93 matches

by IvanGB
Tue Oct 10, 2017 11:28 pm
Forum: Others
Topic: User Limit
Replies: 6
Views: 12439

Re: User Limit

Hi Olivier. On the subject of User and GDI objects, aren't these limits by process? If so, in our scenario, a running application (1 process) will exist in a unique session. Many sessions will be open, but then this same application will be a distinct process in each session, each with their own lim...
by IvanGB
Wed Sep 27, 2017 11:45 am
Forum: Troubleshooting and Problems
Topic: Doesn't save Credentials
Replies: 9
Views: 8509

Re: Doesn't save Credentials

Hi gvsoft.

I had the same problem and got it fixed with these steps. The admin didn't mention, but all this has to be done on the client side, not the server.

Cheers.

Ivan
by IvanGB
Sat Sep 23, 2017 10:58 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46277

Re: random crashes of svcr.exe -black screen on user

Hi John. Thank you very much for the reply. In my case, regarding the HTML5 Top Menu, it will be a great work around. Thanks for the idea. Regarding my configuration and applications published, I am afraid I will disapoint you, since I am not publishing only one application. Here is the information ...
by IvanGB
Sat Sep 16, 2017 12:58 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46277

Re: random crashes of svcr.exe -black screen on user

Guys. We need to put some serious efforts on getting rid of this issue. Got another one too. Another thing, when this happens, as I stated before, we need to remote desktop to the server in order to LogOff user, since their session is kept for 30 minutes as per our configuration, and if they just ge...
by IvanGB
Mon Sep 11, 2017 2:52 pm
Forum: Installation and Setup
Topic: TSPLUS 10.40.7.30 upgrade break Windows Server 2012 authentication
Replies: 6
Views: 11239

Re: TSPLUS 10.40.7.30 upgrade break Windows Server 2012 authentication

Hi Carlo.

Good catch!

I was also facing this issue of having to enter credentials every time I connected to the servers using RDP. Deleted the credential, created again and it works now. Also noticed it got moved to the Generic Credentials afterwards.

Cheers.

Ivan
by IvanGB
Sat Jul 29, 2017 12:43 pm
Forum: Troubleshooting and Problems
Topic: HTTP servers stop working
Replies: 5
Views: 6262

Re: HTTP servers stop working

Thanks for the explanation!
by IvanGB
Fri Jul 28, 2017 7:22 pm
Forum: Troubleshooting and Problems
Topic: HTTP servers stop working
Replies: 5
Views: 6262

Re: HTTP servers stop working

Hi guys. Sorry to jump in. Out of curiosity, I accessed http://localhost/w0j41 on one of our servers to check, and Java 64bit was fine and it looked good. :-) But then I noticed the PresumableFreeMemory and the TotalMemory showing numbers way bellow which the machine was reporting as available throu...
by IvanGB
Wed Jun 28, 2017 10:35 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46277

Re: random crashes of svcr.exe -black screen on user

Hi Steve.

Just to let you know, I am on version 10.40.6.10 and every time a user logs in a .txt trace file has been created on that folder, under a username folder also created. So, it might be the version...
by IvanGB
Tue Jun 27, 2017 10:13 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46277

Re: random crashes of svcr.exe -black screen on user

Hi Olivier.

Deal. I will do it right now and as soon as I get the crash again I will follow yours instructions.

Cheers.

Ivan
by IvanGB
Thu Jun 22, 2017 10:06 pm
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46277

Re: random crashes of svcr.exe -black screen on user

Guys! It happened again... it is starting to get scary... TSplusCrash.png Problem signature: Problem Event Name: APPCRASH Application Name: svcr.exe Application Version: 10.30.6.4 Application Timestamp: 55fc1979 Fault Module Name: svcr.exe Fault Module Version: 10.30.6.4 Fault Module Timestamp: 55fc...