Search found 49 matches

by cmarsura
Tue Nov 27, 2018 10:42 am
Forum: Troubleshooting and Problems
Topic: License site offline
Replies: 1
Views: 3292

License site offline

Hi,
your license site https://flexlm.terminalserviceplus.com/ is offline. Following error is displayed:
DB error, please retry later and/or contact us

I am also locked out of your support site. Already posted a private message but currently is without response.

Best
by cmarsura
Thu Nov 22, 2018 9:40 am
Forum: Troubleshooting and Problems
Topic: Unable to disable certain ciphers; site validation issues
Replies: 1
Views: 3443

Unable to disable certain ciphers; site validation issues

Hi, some questions about security. a) If we submit to https://www.ssllabs.com/ssltest/ our site to validation, we get some warnings about following ciphers marked as WEAK: TLS_RSA_WITH_AES_128_GCM_SHA256 TLS_RSA_WITH_AES_256_CBC_SHA TLS_RSA_WITH_AES_256_CBC_SHA256 TLS_RSA_WITH_AES_256_GCM_SHA384 As ...
by cmarsura
Wed Oct 24, 2018 7:45 am
Forum: Troubleshooting and Problems
Topic: Unable to change expiring password
Replies: 5
Views: 8182

Re: Unable to change expiring password

Yes, the ctrl + alt + end must be used in normal condition when the user decides to change the password, but I am referring to when the password change is initiated by OS, for example when there is a password policy that expires user's passwords after a specified time; in that situation the user get...
by cmarsura
Tue Oct 23, 2018 12:21 pm
Forum: Troubleshooting and Problems
Topic: Unable to change expiring password
Replies: 5
Views: 8182

Re: Unable to change expiring password

So, turning off NLA, there is a way to permit the users to change their expired passwords without going trough the HTML5 client ?

Thanks.
by cmarsura
Mon Oct 22, 2018 3:52 pm
Forum: Troubleshooting and Problems
Topic: Unable to change expiring password
Replies: 5
Views: 8182

Unable to change expiring password

Hi, we have a setup made of domain joined Windows 2012 R2 server using Flexicloud application servers behind your Reverse Gateway. All servers are updated to latest windows update, the application server use Flexicloud v 11.60.10.19, Reverse Gateway use Flexicloud v 10.4.8.5. Client computers have l...
by cmarsura
Mon Jan 15, 2018 3:32 pm
Forum: Troubleshooting and Problems
Topic: No audio from remote servers
Replies: 2
Views: 4305

Re: No audio from remote servers

No luck,
both Audiosrv and AudioEndpointBuilder services was already running before RDS Host installation, but there were no audible sounds.
The culprit must stay somewhere else.
:/

Thanks
by cmarsura
Thu Jan 11, 2018 3:13 pm
Forum: Troubleshooting and Problems
Topic: No audio from remote servers
Replies: 2
Views: 4305

No audio from remote servers

We are using a bunch of Windows 2012 R2 servers with Flexicloud 10.40.8.5 behind your reverse proxy server. Being unable to hear any sound from these remote servers, we have installed the Remote Desktop Session Host role and now we are hearing the sounds. The question is: to listen to the sounds sho...
by cmarsura
Tue Dec 05, 2017 3:38 pm
Forum: Troubleshooting and Problems
Topic: Printer redirection: disabled settings
Replies: 0
Views: 4689

Printer redirection: disabled settings

Hi, we have two problems with printer redirection: 1) Unable to configure printer profiles on server. We cannot use the Universal Printer Driver because our customers have several personalized printer profiles; they usually use Xerox WorkCentre 7835 V4 and Kyocera Taskalfa 4002i KX drivers. We insta...
by cmarsura
Tue Oct 31, 2017 3:10 pm
Forum: Troubleshooting and Problems
Topic: Remote Desktop not appearing
Replies: 2
Views: 8763

Remote Desktop not appearing

Hi, I have a server farm setup using several servers behind a firewall and exposed through the TsPlus reverse-proxy feature; I am able to configure and start single applications using HLTML5 and Remote App both. If instead I publish the Microsoft Remote Desktop, I am able to see the full desktop onl...
by cmarsura
Mon Oct 02, 2017 9:28 am
Forum: Troubleshooting and Problems
Topic: Doesn't save Credentials
Replies: 9
Views: 8509

Re: Doesn't save Credentials

HI, the mstsc image posted by admin shows the mstsc.exe connection dialog when you do not have any credentials saved for that server. The mstsc image posted by gvsoft shows the mstsc.exe connection dialog when you --already-- have a connection for that server stored in credentials manager. @gvsoft: ...