Search found 202 matches

by dcipher
Tue Oct 01, 2019 12:54 pm
Forum: Troubleshooting and Problems
Topic: Where are the web credentials stored?
Replies: 5
Views: 8967

Where are the web credentials stored?

Hi On one of my servers running Windows 2016 the web logins are failing since I upgraded to ver 12.5. So I was wondering where the credentials are stored. I have tried deleting and re-creating the credentials but the login page always says "Invalid Credentials". So am thinking that maybe the file wh...
by dcipher
Fri Sep 13, 2019 1:14 pm
Forum: Troubleshooting and Problems
Topic: Looking for the cause of an annoying performance lag.
Replies: 6
Views: 10026

Re: Looking for the cause of an annoying performance lag.

Hi

I put back all 4 default gateways but this time I assigned a metric to each one rather than leaving it to Windows to automatically assign the metric and it is working fine. I just change the metric depending on which network I am working on to prioritize the correct gateway.

Simon
by dcipher
Wed Sep 11, 2019 3:24 pm
Forum: Troubleshooting and Problems
Topic: Looking for the cause of an annoying performance lag.
Replies: 6
Views: 10026

Solved: Looking for the cause of an annoying performance lag.

Hi I discovered that my Windows network settings had 4 different default gateways setup. The reason of this was that the computer is often used on different networks at our development lab. Once I removed the extra gateways leaving only the one for our main network the lag problem disappeared. Simon
by dcipher
Sat Sep 07, 2019 5:11 pm
Forum: Troubleshooting and Problems
Topic: Looking for the cause of an annoying performance lag.
Replies: 6
Views: 10026

Re: Looking for the cause of an annoying performance lag.

Hi I wonder if anyone working at TSPlus can tell me the impact that RDS Knight has on the server in terms of reducing the performance. Would it affect the user experience in terms of mouse and keyboard response? I noticed that it has added a lot of rules to the firewall because I have enabled Brute ...
by dcipher
Mon Sep 02, 2019 1:55 pm
Forum: Troubleshooting and Problems
Topic: Looking for the cause of an annoying performance lag.
Replies: 6
Views: 10026

Re: Looking for the cause of an annoying performance lag.

Yes I will post the solution if and when we find it.

Simon
by dcipher
Fri Aug 30, 2019 4:18 pm
Forum: Troubleshooting and Problems
Topic: Looking for the cause of an annoying performance lag.
Replies: 6
Views: 10026

Looking for the cause of an annoying performance lag.

Hi We have been using TSPlus for a number of years without issue but for the past number of months we have found that there is a annoying lag between when you type or click on something with the mouse. It seems to go in intervals where you have no problem and then suddenly nothing you type shows on ...
by dcipher
Fri Mar 22, 2019 1:18 pm
Forum: Troubleshooting and Problems
Topic: RDS Knight and Shutdown Option
Replies: 4
Views: 5381

Solved: RDS Knight and Shutdown Option

Hi

I had the first Group Policy item already set but it was not respected by RDS Knight. However, the second option worked when I removed "Administrators" from the list of groups allowed to shutdown the server.

Thank-you
Simon
by dcipher
Thu Mar 21, 2019 12:24 am
Forum: Troubleshooting and Problems
Topic: RDS Knight and Shutdown Option
Replies: 4
Views: 5381

Re: RDS Knight and Shutdown Option

Hi

I am not sure what the Session Time Limit has to do with the problem but I cannot use the GPMC.msc because it requires a domain user account and the server is not part of a domain so there are no domain users.

Secondly there are no Policies in the Computer configuration section.


Simon
by dcipher
Tue Mar 19, 2019 1:58 pm
Forum: Troubleshooting and Problems
Topic: RDS Knight and Shutdown Option
Replies: 4
Views: 5381

RDS Knight and Shutdown Option

Hi On my server I enable the Security Policy setting that disables access to the "Shutdown" button. However once RDS Knight is installed this security policy gets over ridden and the Shutdown options is available which is a problem. I cannot afford to accidentally shutdown a server so I would like t...
by dcipher
Sat Nov 17, 2018 12:12 am
Forum: Troubleshooting and Problems
Topic: Group Policy - Shutdown Button
Replies: 2
Views: 4194

Re: Group Policy - Shutdown Button

I would certainly like the Shutdown, Hibernate and Sleep options policy to be followed so that remote desktop users cannot accidentally shutdown the server etc. It might even be helpful if TSPlus had an option for this in the Admin tool or it was the default setting.

Thanks,
Simon