Search found 202 matches

by dcipher
Fri Nov 06, 2020 2:11 pm
Forum: Others
Topic: Windows 10 Pro User Limit
Replies: 3
Views: 33421

Re: Windows 10 Pro User Limit

Hi

Thanks-you for this information. Please note that the link to Mark Russinov article on GDI is no longer valid.

Simon
by dcipher
Fri Oct 30, 2020 2:54 pm
Forum: Others
Topic: Windows 10 Pro User Limit
Replies: 3
Views: 33421

Windows 10 Pro User Limit

Hi

I understand that Windows 10 is not the best platform for use with TSPlus but for some small companies it might be ideal. So I wondered what is a reasonable limit to place on the number of concurrent users for Windows 10 Pro and how much ram would you recommend?

Thanks,
Simon
by dcipher
Thu Oct 29, 2020 3:45 pm
Forum: Suggestions and Feedback
Topic: Import/Export Blocked/White List
Replies: 1
Views: 9869

Import/Export Blocked/White List

Hi

It would be helpful to be able to export the Blocked and (or) White Listed IP addresses so you could import them into another server. It would save a lot of work instead of having to manual enter each white listed IP address etc.

Thanks,
Simon
by dcipher
Thu Oct 29, 2020 1:39 pm
Forum: Troubleshooting and Problems
Topic: Ransomware Restore from Quarantine Crashing
Replies: 1
Views: 5352

Ransomware Restore from Quarantine Crashing

Hi

If the program being restored from the quarantine was previously restored by an alternate means TS Advanced Security reports an error and crashes if you try the Restore Program function. It appears not to handle the fact that the file being restored already exists.

Simon
by dcipher
Thu Oct 29, 2020 1:34 pm
Forum: Troubleshooting and Problems
Topic: Ransomware Quarantining Well Known Apps
Replies: 1
Views: 4973

Ransomware Quarantining Well Known Apps

Hi I am having a problem with TS Advanced Security Ransomware quarantining well know applications like Libre Office, Foxit PDF reader etc. This is becoming an issue because I need to add all the programs used on the server to the Managed Program List. This only started happening with version 5. Simon
by dcipher
Mon Sep 07, 2020 2:27 pm
Forum: Troubleshooting and Problems
Topic: TS Advanced Security Update Fails.
Replies: 1
Views: 5702

TS Advanced Security Update Fails.

Hi I am unable to update TS Plus Advanced security from verions 4.6.4.28 to 5.1.9.3. The setup starts and then abruptly disappears. I found the following in the Application log in case it might help diagnose the problem. I running on Windows Server 2012 Std. I was able to update the other servers bu...
by dcipher
Sat Sep 05, 2020 12:52 pm
Forum: Others
Topic: TS Plus Progressive Web App
Replies: 2
Views: 15212

Re: TS Plus Progressive Web App

I found the information I was looking for on how to install the PWA. The problem was that the plus sign was not showing up in the address bar of the browser.

Thanks,
Simon
by dcipher
Thu Sep 03, 2020 6:15 pm
Forum: Others
Topic: TS Plus Progressive Web App
Replies: 2
Views: 15212

TS Plus Progressive Web App

Hi
I see that the Mobile version of TSPlus supports the PWA so my question is how do I get the PWA?

Thanks,
Simon
by dcipher
Thu Sep 03, 2020 6:08 pm
Forum: Suggestions and Feedback
Topic: TSPlus Mobile App - Port Assignments
Replies: 1
Views: 9988

TSPlus Mobile App - Port Assignments

Hi I downloaded the Mobile App for Windows and added my servers. However, it works fine as long as the WebServer is listening on the ports 80/443 it does not work if you use custom ports. Can you add the ability to set the ports when you add a server. The ports should have default values but we shou...
by dcipher
Fri May 15, 2020 1:24 pm
Forum: Troubleshooting and Problems
Topic: HTML Client Printing Old Reports
Replies: 0
Views: 11252

HTML Client Printing Old Reports

Hi I updated all my servers to the latest 12.70.5.6 version of TSPLus last weekend (May 9th). Starting May 11th I had some HTML client users complaining that when they print a report the report they received in the web browser was not the one they printed. In fact they received a report that was pri...