Search found 30 matches
- Thu Nov 15, 2018 4:50 pm
- Forum: Others
- Topic: Session support
- Replies: 7
- Views: 27483
Session support
Hello I asked days ago and can't find my question in the forum, so I will ask again: I'm looking for a support solution that enables a person to "capture" the session of anyone who wants support and allows it (as we do in softwares like TeamViewer), however I'm looking for something that runs direct...
- Wed Jun 27, 2018 4:41 pm
- Forum: Troubleshooting and Problems
- Topic: User device real screen width and orientation at any time
- Replies: 2
- Views: 2910
Re: User device real screen width and orientation at any time
Hello
I'm using the phone out of the box with chrome. I wil l try sugestões configuration, but I hope this don't mess with other phones, and people here prefer chrome.
I'm using the phone out of the box with chrome. I wil l try sugestões configuration, but I hope this don't mess with other phones, and people here prefer chrome.
- Sat Jun 23, 2018 4:28 pm
- Forum: Troubleshooting and Problems
- Topic: User device real screen width and orientation at any time
- Replies: 2
- Views: 2910
User device real screen width and orientation at any time
Hello Since there's situations when the device informs incorrectly their client area size (larger than it really is, as in Motorola E4 case) I would like to know how to get the real screen width and height in centimeters ou inchs at any time (my program can read it to use at start and any time to ad...
- Sat Jun 23, 2018 4:21 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 session view larger than screen on smartphones
- Replies: 5
- Views: 4961
Re: HTML5 session view larger than screen on smartphones
Hello
It happens in portrait mode too (bottom gets hidden). It's a Motorola E4 (not plus).
Thanks for your attention.
It happens in portrait mode too (bottom gets hidden). It's a Motorola E4 (not plus).
Thanks for your attention.
- Sat Jun 23, 2018 12:05 am
- Forum: Troubleshooting and Problems
- Topic: HTML5 session view larger than screen on smartphones
- Replies: 5
- Views: 4961
Re: HTML5 session view larger than screen on smartphones
Hello
As you can see in the landscape image attached, the right side border is under the tree android default buttons on motorola E4 (maximize and close buttons are hidden). I took this on TSPlus website.
Thanks for your attention.
As you can see in the landscape image attached, the right side border is under the tree android default buttons on motorola E4 (maximize and close buttons are hidden). I took this on TSPlus website.
Thanks for your attention.
- Fri Jun 22, 2018 1:51 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 session view larger than screen on smartphones
- Replies: 5
- Views: 4961
Re: HTML5 session view larger than screen on smartphones
Hello
Important details I forgot to mention: the HTML5 session is overlaped by the virtual keys on the main screen of the phone, so it happens at the rigthmost side on landscape view and at the bottom in portrait view.
Important details I forgot to mention: the HTML5 session is overlaped by the virtual keys on the main screen of the phone, so it happens at the rigthmost side on landscape view and at the bottom in portrait view.
- Fri Jun 22, 2018 12:35 am
- Forum: Troubleshooting and Problems
- Topic: HTML5 session view larger than screen on smartphones
- Replies: 5
- Views: 4961
HTML5 session view larger than screen on smartphones
Hello I'm testing the newest version of (the great) tsplus on an Android smartphone and the HTML5 session is larger than phone screen (I have to drag to access the close button of the application). Is there any configuration I must set to make the session fit exactly the phone screen ? Thanks for yo...
- Sat Mar 04, 2017 1:17 pm
- Forum: Installation and Setup
- Topic: Connection from Windows Phone and Windows mobile
- Replies: 19
- Views: 24922
Re: Connection from Windows Phone and Windows mobile
Hello Sorry for taking too long to reurn, I had a car accident at night on jan/2 but now I'm ok. Testing again with WP, I was able to connect using PIN. Device was replaced by a new one weeks ago, but I just want to provide feedback. If you wish to make a better testing, please send again that email...
- Mon Jan 02, 2017 12:57 am
- Forum: Installation and Setup
- Topic: Connection from Windows Phone and Windows mobile
- Replies: 19
- Views: 24922
Re: Connection from Windows Phone and Windows mobile
Hello
What kind of tests ? Let me know if I can help.
What kind of tests ? Let me know if I can help.
- Sun Jan 01, 2017 12:51 pm
- Forum: Installation and Setup
- Topic: Connection from Windows Phone and Windows mobile
- Replies: 19
- Views: 24922
Re: Connection from Windows Phone and Windows mobile
Hello
The last link worked ! Windows Phone is accessing perfectly now ! Really thank for your attention. Have a great new year !
The last link worked ! Windows Phone is accessing perfectly now ! Really thank for your attention. Have a great new year !