Search found 27 matches

by elementalwindx
Thu Jun 11, 2020 10:56 am
Forum: Troubleshooting and Problems
Topic: Remote sessions locking up. Help!
Replies: 1
Views: 14763

Remote sessions locking up. Help!

I'm having an issue where a users session completely locks up. Rest of the server is 100% fine. Resources all look 100% fine. The server is a hyper-v virtual server. Both Host and vm are Server 2019 Standard. Physical server utilizes a EPYC 7302P CPU with 64GB of memory. Nothing else on the server f...
by elementalwindx
Tue Apr 24, 2018 1:48 pm
Forum: Troubleshooting and Problems
Topic: How to redirect scanner?
Replies: 1
Views: 3250

How to redirect scanner?

I have a Brother ADS-2800w installed via wifi network. I have two offices, office a and office b. Office A has the server. (192.168.2.0/24) Office B has the scanner. (192.168.3.0/24) Not linked together via VPN. Using TS Plus. I've installed the scanner on the server in Office A and then moved it to...
by elementalwindx
Tue Aug 23, 2016 7:24 pm
Forum: Troubleshooting and Problems
Topic: Redirected printing not working
Replies: 4
Views: 8951

Re: Redirected printing not working

I downloaded 2012 server versions of the printer drivers and installed those but still no luck. I got the HP printers to work but not the Toshiba e-studio 2330c printer. I need the Toshiba to work on a mac 10.10
by elementalwindx
Tue Aug 23, 2016 2:58 pm
Forum: Troubleshooting and Problems
Topic: Redirected printing not working
Replies: 4
Views: 8951

Redirected printing not working

I have a mac and a pc both with printers enabled in the rdp client settings. When they connect the printers do not install as (redirected xxxx)

This is on a Server 2012 Standard OS with active directory installed.


How do I fix this?
by elementalwindx
Tue Aug 02, 2016 7:39 pm
Forum: Troubleshooting and Problems
Topic: Stuck signing off when signing in
Replies: 3
Views: 6509

Re: Stuck signing off when signing in

9.30.4.27 is the version.

It's just the remote desktop that starts up. Nothing special. It doesn't happen every time either.
by elementalwindx
Tue Aug 02, 2016 4:14 pm
Forum: Troubleshooting and Problems
Topic: Stuck signing off when signing in
Replies: 3
Views: 6509

Stuck signing off when signing in

I dont know why but some of the users of our hyper-v windows 10 install, when they remote desktop in, it will take them to a screen that says "signing out" as if the profile won't completely sign out and gets hung. Any idea how to fix this?
by elementalwindx
Wed May 04, 2016 12:19 am
Forum: Troubleshooting and Problems
Topic: Session manager won't connect to remote control someone?
Replies: 1
Views: 4110

Session manager won't connect to remote control someone?

Trying to test the session manager remote control feature of another user logged in remotely. It starts a new RDP session connecting to "SERVER2" which is the server hosting the tsplus, but it doesn't go further than that and simply won't connect. No idea why. I'm using the default port. Any ideas?
by elementalwindx
Wed Apr 13, 2016 3:52 pm
Forum: Troubleshooting and Problems
Topic: Updates?
Replies: 1
Views: 3694

Updates?

When you buy a license of TS Plus how long are the updates allowed for? I have a client who bought a copy around September-Dec, and we are trying to update their version to clear a odd windows 10 related bug and it's saying my support has expired sept 2015. Aren't we allowed at least a year of free ...
by elementalwindx
Fri Mar 11, 2016 1:03 pm
Forum: Others
Topic: Printer compatability list for remote desktop printing?
Replies: 1
Views: 7893

Printer compatability list for remote desktop printing?

Is there a list somewhere showing all the printers that are compatible with your remote desktop software?

Thanks.
by elementalwindx
Mon Oct 19, 2015 1:53 am
Forum: Troubleshooting and Problems
Topic: Start menu and cortana aren't working. We'll try to fix it..
Replies: 1
Views: 3867

Start menu and cortana aren't working. We'll try to fix it..

I get that error in the subject when using TS Plus with Windows 10 Pro x64. This appears after around 10 minutes of being logged in and using the PC.


Any idea what this is? Is there a fix?


Thanks.