Search found 1621 matches

by admin
Wed Sep 02, 2020 5:04 pm
Forum: Suggestions and Feedback
Topic: Remote app "Show more button"
Replies: 1
Views: 1439

Re: Remote app "Show more button"

Hello,

I do not understand your question, could you provide us with screenshots ?
by admin
Wed Sep 02, 2020 4:59 pm
Forum: Troubleshooting and Problems
Topic: 2019 Server
Replies: 5
Views: 2643

Re: 2019 Server

Hello,

I make the official statement on the FAQ here. Did you check the box as mentioned above ?
2019 is great if configured properly. Now this information does not include the fact that Windows update and recent Windows built may influence global performance.
by admin
Thu Aug 27, 2020 9:44 am
Forum: Troubleshooting and Problems
Topic: Hacker attack
Replies: 2
Views: 2152

Re: Hacker attack

Hello, The first thing you should do is disable your administrator user account and set a different user for administrative purposes. This way you will disable most of the remote attacks going on your server. You can also lower the number of maximum failed attempts before being blocked. This should ...
by admin
Thu Aug 27, 2020 9:39 am
Forum: Installation and Setup
Topic: Mac Remote client!?!?
Replies: 4
Views: 2077

Re: Mac Remote client!?!?

Hello,

RemoteApp does not exist for Mac users. However you will able to connect remotely using the standard RDP client for Mac or the HTML5 web client.
by admin
Wed Aug 26, 2020 10:16 am
Forum: Troubleshooting and Problems
Topic: 2019 Server
Replies: 5
Views: 2643

Re: 2019 Server

Hello,

Yes I am not surprised. One important performance tweak that you can set up is the following : open an admin tool / sessions / settings / disable per user services.
by admin
Thu Aug 20, 2020 1:04 pm
Forum: Troubleshooting and Problems
Topic: Can't get universal printing to work on 2 different servers and 2 different pc's
Replies: 1
Views: 1347

Re: Can't get universal printing to work on 2 different servers and 2 different pc's

Hello,

Were you able to fix your issue ? If not please open a support ticket.
by admin
Thu Aug 20, 2020 9:40 am
Forum: Troubleshooting and Problems
Topic: 2019 Server
Replies: 5
Views: 2643

Re: 2019 Server

Hello, svcr.exe is a launcher which is responsable of executing your published applications to your users depending on the environment chosen in the admin tool. Using process explorer from sysadmin you should be able to identify which one of the published application is responsible for this server h...
by admin
Thu Aug 20, 2020 9:03 am
Forum: Troubleshooting and Problems
Topic: Urgent license key required -- URGENT!!!
Replies: 1
Views: 1289

Re: Urgent license key required -- URGENT!!! [resolved]

Hello,

All support request are made through ticket and follow standard procedure.
by admin
Tue Aug 11, 2020 8:42 pm
Forum: Announcements
Topic: Unsupported Windows KB august 11th
Replies: 0
Views: 2571

Unsupported Windows KB august 11th

** IMPORTANT: 17 different versions of RDP are impacted by tonight's tuesday Windows Update patch ** We are doing our best to update TSplus accordingly. I recommend to delay the installation of these patches or uninstall them if you encounter any connection issues. List of KB and Windows versions i...
by admin
Mon Aug 03, 2020 10:53 am
Forum: Troubleshooting and Problems
Topic: Advanced Security blocks powershell.exe
Replies: 2
Views: 1485

Re: Advanced Security blocks powershell.exe

Hello, Sorry for the late reply. These are known issues that are being addressed. Meanwhile I recommend you to use the previous version of TSplus Advanced Security. here is the permalink : https://dl-files.com/archives/RDS-Knight/4.7.6.12/Setup-Master-security.exe Rename it Setup-RDS-Knight.exe befo...