Search found 36 matches

by ratoque
Thu Feb 21, 2019 7:59 pm
Forum: Installation and Setup
Topic: Users or Sessions in Windows Server 2016
Replies: 5
Views: 14806

Users or Sessions in Windows Server 2016

Hello, We have customer with a more than 300 users (sessions) in a windows server 2016 with Terminal Services, and they would like to use TSPLUS instead what are he main recommendations in terms of configuration parameters, access mode, in Tsplus to get the best performance? Some people said that Ts...
by ratoque
Fri Jan 25, 2019 3:58 pm
Forum: Installation and Setup
Topic: Setup-ConnectionClient
Replies: 2
Views: 11972

Setup-ConnectionClient

Hello,

When I try to install Setup-ConnectionClient.exe in a windows 7 32bits nothing happend the .connet is not associate and the appication do¿id not run like it os not installed, however in the Control Panel show: Connection Clinet Version 11.50.0.6 is Installed

Please help
by ratoque
Thu Nov 15, 2018 2:50 pm
Forum: Troubleshooting and Problems
Topic: Tsplus and Java
Replies: 2
Views: 4524

Tsplus and Java

Hello,

There is a situation we have a server with Tsplus is working fine, however we need to use an application that run with Java 32 bits, Server is installed with Java 64 What is the issues to take into account for Tsplus in order to convive Tsplus and application with Java 32 bits?

Thanks
by ratoque
Wed Aug 15, 2018 5:02 pm
Forum: Troubleshooting and Problems
Topic: TSplus App.
Replies: 3
Views: 4241

Re: TSplus App.

All connection modes work except the TSplus App, I mean with rdp, with webportal, with generated client but not with TSPLUS APP.
I inactivated the lan card and not work either,

Any sugestion to review?
by ratoque
Tue Aug 14, 2018 11:34 pm
Forum: Troubleshooting and Problems
Topic: TSplus App.
Replies: 3
Views: 4241

TSplus App.

Hello I have a problem with the TSplus App, my server is in the latest version with two network card one local and one with a public IP, I can access by web with any explorer, however when I try to use the TSplus App with the Public IP, not access, only show the message "Loading Your Applications" a...
by ratoque
Fri Oct 20, 2017 6:10 pm
Forum: Troubleshooting and Problems
Topic: virtual printer release 10.50.11
Replies: 1
Views: 3013

virtual printer release 10.50.11

Hello,

I update a server from 10.4 to 10.5 and now the virtual printer do not appear in the options to print when I do a session in html5. Could you please to help me What to do?
by ratoque
Wed Sep 27, 2017 11:12 pm
Forum: Troubleshooting and Problems
Topic: Appcontrol.ini file dissapear
Replies: 1
Views: 3015

Appcontrol.ini file dissapear

I have the problem with a server where the published applications are disappearing. When I check the appcontrol.ini file it has no information, I always have this restoring the backup. I am using Windows Server 2012 with version TSPlus 10.40.8.5. Please let me know what could be the problem, it is h...
by ratoque
Thu Jul 27, 2017 8:10 pm
Forum: Suggestions and Feedback
Topic: log session
Replies: 3
Views: 8198

Re: log session

Yes I remember sometime i installed, i uninstall it last 16Th June, I install it again, however said that the period trial finished, is it posible to have a trial in order to test? this is the image attached.
by ratoque
Tue Jul 18, 2017 9:40 pm
Forum: Suggestions and Feedback
Topic: log session
Replies: 3
Views: 8198

log session

Hello,

Are there in TSplus a log file with the activity of the session with login, application runed, etc?

Please let me know if not if is in the future.

Regards,
by ratoque
Thu Jul 06, 2017 11:00 pm
Forum: Troubleshooting and Problems
Topic: Closes Immediately
Replies: 4
Views: 7451

Closes Immediately

Hello, I have the following case, I have two server Windows 2012 are with the same configuration, however some users in the domain Closes Immediately when logon in one of the servers, in the other there is not problem, I review the audit security log and realize that when a user logon as session typ...