Search found 84 matches
- Mon May 08, 2017 6:16 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 Client some apps crash on start up
- Replies: 6
- Views: 7779
Re: HTML5 Client some apps crash on start up
Hello, We did upload a new release just few hours ago which is fixing startup issues. Can you please download http://dl-files.com/UpdateRelease.exe Apply it Reboot Most probably this will fix your problem. However, I also recommend you to publish both the Floating Panel AND your application. This wi...
- Wed Apr 26, 2017 3:37 pm
- Forum: Troubleshooting and Problems
- Topic: Sumatra PDF integrated in generated client
- Replies: 2
- Views: 4864
Re: Sumatra PDF integrated in generated client
Hello Michael, The main problem is the following: More and more, users will not have any PDF reader on their PC. Why? Because on W10 with IE Edge, or with the latest release of Chrome, there is a PDF viewer included into the web browser. As result, the user have not problem to view a received PDF. I...
- Wed Apr 26, 2017 3:28 pm
- Forum: Troubleshooting and Problems
- Topic: random crashes of svcr.exe -black screen on user
- Replies: 46
- Views: 46280
Re: random crashes of svcr.exe -black screen on user
Hello,
No.
Do not re-install your server.
Replace the existing one in C:\wsession by the attached one.
And please let us know is this simple action do fix this issue that we hardly can reproduce.
Kind regards
John
No.
Do not re-install your server.
Replace the existing one in C:\wsession by the attached one.
And please let us know is this simple action do fix this issue that we hardly can reproduce.
Kind regards
John
- Tue Apr 18, 2017 5:41 pm
- Forum: Announcements
- Topic: New Release 10.20
- Replies: 5
- Views: 10581
Re: New Release 10.20
Hello,
Sorry for this obvious bug.
It is fixed now.
Please download again the Setup program.
You can also copy from C:\wsession, from C:\Program Files (x86)\TSplus\UserDesktop
svcr.exe and copy it to C:\Program Files (x86)\TSplus\UserDesktop\files
Then reboot (mandatory)
Kind regards
John
Sorry for this obvious bug.
It is fixed now.
Please download again the Setup program.
You can also copy from C:\wsession, from C:\Program Files (x86)\TSplus\UserDesktop
svcr.exe and copy it to C:\Program Files (x86)\TSplus\UserDesktop\files
Then reboot (mandatory)
Kind regards
John
- Tue Mar 21, 2017 5:44 pm
- Forum: Installation and Setup
- Topic: Server Farm Load Balancing
- Replies: 2
- Views: 6139
Re: Server Farm Load Balancing
Hello, The answer is quite a simple one. You have a farm with load balancing. And You will have a new server which has no relation with this farm. So, this server is a "standalone system" where the member of the group will connect using this server IP and this server will not have, obviously, any re...
- Thu Mar 16, 2017 5:34 pm
- Forum: Suggestions and Feedback
- Topic: User defined printer mapping
- Replies: 4
- Views: 10766
Re: User defined printer mapping
Hello, For your information TSprint IS NOT A TSPLUS PRODUCT. Can you please ask your TSprint question to TerminalWorks? They are selling TSprint and they should know what they sell; isn't it? Myself, I never did use TSprint, so, I am absolutly blind and weak to be able to write any relevant advise o...
- Thu Mar 16, 2017 3:11 pm
- Forum: Suggestions and Feedback
- Topic: User defined printer mapping
- Replies: 4
- Views: 10766
Re: User defined printer mapping
Hello, In fact, for the HTML5 client this option to "rename" the Virtual Printer already exists. If you edit: C:\Program Files (x86)\TSplus\Clients\webserver\printer.bin you can chage the display name as you wish. For exemple: Instead of PRINTERS=PS:%PRINTMENU%MS Publisher Imagesetter%Virtual Printe...
- Wed Mar 15, 2017 6:21 pm
- Forum: Troubleshooting and Problems
- Topic: Reconnecting - same user name - multiple machines
- Replies: 3
- Views: 4954
Re: Reconnecting - same user name - multiple machines
Hello, For these specific options, TSplus AdminTool is just setting the Windows GPOs registries. If you have set: - Allow multipl sessions per users - The disconnected session remains during 10 minutes - Users will have to reconnect from the same device I think that Windows will check the device and...
- Mon Mar 06, 2017 2:25 pm
- Forum: Troubleshooting and Problems
- Topic: Universal Printer (1 in 100) fails to transfer to client
- Replies: 12
- Views: 13706
Re: Universal Printer (1 in 100) fails to transfer to client
Hello, Very soon now (most probably next week) we will announce the release 10.10. The main enhancement is for the Universal Printer. 1) We will replace the OEM version of CutePDF we are using for the past 10 years by our own development. 2) We will use the RDP virtual chanels to copy the generated ...
- Mon Mar 06, 2017 11:07 am
- Forum: Troubleshooting and Problems
- Topic: random crashes of svcr.exe -black screen on user
- Replies: 46
- Views: 46280
Re: random crashes of svcr.exe -black screen on user
Hello,
OK. Please rollback to the 32 bits svcr.exe program.
It is better to use the standard one.
Can you download: http://dl-files.com/logonsession.bin
And replace the existing one in
C:\wsession
and
C:\programdata
Kind regards
John
OK. Please rollback to the 32 bits svcr.exe program.
It is better to use the standard one.
Can you download: http://dl-files.com/logonsession.bin
And replace the existing one in
C:\wsession
and
C:\programdata
Kind regards
John