Search found 84 matches

by John
Thu Jan 04, 2018 8:04 am
Forum: Troubleshooting and Problems
Topic: Windows10 concurrent sessions
Replies: 22
Views: 26115

Re: Windows10 concurrent sessions

Hello,

The solution is simple:

- Create one different logon/password per user. Stop using the same credential for multiple users
OR
- Use W7 (or 2008) instead of the latest buggy W10 system

Kind regards

John
by John
Wed Nov 29, 2017 3:25 pm
Forum: Troubleshooting and Problems
Topic: Prevent users from executing programs that are not assigned to their group
Replies: 2
Views: 3570

Re: Prevent users from executing programs that are not assigned to their group

Hello, In fact you can do it, as long you are using the latest release 10.50 of TSplus. To do so, just edit C:\Program Files (x86)\TSplus\UserDesktop\files\AppControl.ini and in the security paragraph just add one line: appcmdline=no [Security] appcmdline=no That's all; as easy as that. Kind regards...
by John
Wed Oct 18, 2017 3:55 pm
Forum: Troubleshooting and Problems
Topic: 10.50 (Oct. 11) not assigning Applications to Groups
Replies: 11
Views: 10983

Re: 10.50 not assigning application to Groups

Hello,

The problem is fixed but not yet included in the current Update Release.

We will probably include this fix within the next Update.

Kind regards

John
by John
Wed Oct 18, 2017 3:53 pm
Forum: Troubleshooting and Problems
Topic: UrlOnClient Request for Elevation
Replies: 1
Views: 2645

Re: UrlOnClient Request for Elevation

Hello,

We will check this right question.
However, for sure, it must run at least once "as admin" because it writes in HKLM registries.
Then after, it is useless to requires admin rights.

Kind regards

John
by John
Sat Sep 23, 2017 9:21 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46285

Re: random crashes of svcr.exe -black screen on user

Hello, Let's try to complete this difficult issue. It is difficult because we cannot reproduce it. So, we cannot identify accuratly what is the specific piece of code which create, in your enviroment, the crash of logonsession.exe (started by svcr.exe) However: One thing that could help in this conc...
by John
Fri Sep 22, 2017 6:01 pm
Forum: Installation and Setup
Topic: Silent mode for Branded Installer Parameters
Replies: 2
Views: 5689

Re: Silent mode for Branded Installer Parameters

Hello, When you are using /VERYSILENT nothing is displayed. However, you can change any of the defualt parmeters setting using your own "customization" requirement. To do so, your own setup program must install on C:\ a program named aftersetup.exe The setup is program to detect at the very end of t...
by John
Tue Aug 01, 2017 10:28 am
Forum: Troubleshooting and Problems
Topic: DO NOT DISPLAY: 'Allow me to save credentials' Not Working
Replies: 4
Views: 5527

Re: DO NOT DISPLAY: 'Allow me to save credentials' Not Working

Hello,

This point is fixed with the Update Release patch uploaded today (10.40.8.1).

Kind regards

John
by John
Tue Jul 25, 2017 1:11 pm
Forum: Troubleshooting and Problems
Topic: URGENT: Upgraded Universal Print Jobs from different stations going to one station.
Replies: 14
Views: 14311

Re: URGENT: Upgraded Universal Print Jobs from different stations going to one station.

Hello, We identified a serious issue in the new Universal Printer driver (V3). Because it can create annoyances we want to advise you about it. The problem: When a customer allows his users to open multiple session with the same credential, it is the last connected user which will receive the print ...
by John
Tue Jul 18, 2017 4:22 pm
Forum: Troubleshooting and Problems
Topic: Enforcing single session mode
Replies: 5
Views: 8037

Re: Enforcing single session mode

Hello, Let me explain you more in detail what is behing these questions. IF you are using "The second session will be logoff", and only with this specific option, we do not use the Windows system. It is TSplus logon process which is detecting that a new customer is a second session and TSplus is pro...
by John
Sun Jul 16, 2017 5:02 pm
Forum: Troubleshooting and Problems
Topic: URGENT: Upgraded Universal Print Jobs from different stations going to one station.
Replies: 14
Views: 14311

Re: URGENT: Upgraded Universal Print Jobs from different stations going to one station.

Hello,

We identified the technical point behind this issue.
Our developement team is working now to implement on the proper code in the Universal Printer driver code.
It will be incuded in the next release (most probably within a few days).

Kind regards

John