Search found 43 matches

by SaleCar
Sat Aug 18, 2018 6:35 pm
Forum: Troubleshooting and Problems
Topic: Serial port redirection
Replies: 2
Views: 3810

Serial port redirection

Is there any issue with TSP and serial port redirection? It doesn't work. On client we have selected "COM ports" in "Local resources" but no one redirects. When put "change port" in cmd, it returns just: C:\Users\Administrator>change port AUX = \DosDevices\COM1 COM1 = \Device\Serial0 insted of this ...
by SaleCar
Sat Aug 18, 2018 11:53 am
Forum: Troubleshooting and Problems
Topic: Seamless client
Replies: 3
Views: 3793

Re: Seamless client

We are unwillingly forced to use Seamles because Win Srv 2016 have limit of 15 RemoteApp connections. Can we hope for a solution to this problem?
by SaleCar
Sun Jul 08, 2018 10:32 am
Forum: Troubleshooting and Problems
Topic: created a exe client with client generator and it got picked by my virus scanner
Replies: 3
Views: 3939

Re: created a exe client with client generator and it got picked by my virus scanner

We have 6 TSPlus servers and few hundreds clients accessing through the client exe and last days we had many calls from clients because their antivirus deleted TSP client app. Then we had to exclude TSP exe in antivirus on every computer. We welcome if this problem can be solved systemically.
by SaleCar
Wed May 23, 2018 8:30 pm
Forum: Suggestions and Feedback
Topic: Client remember authentication
Replies: 2
Views: 6106

Client remember authentication

Now we have 6 servers full of users and application. Sometimes, one client use 2 or more applications from different servers and on desktop have 2 or more client generated shortcuts. Problem is that username/password are stored "per computer" not "per server", so when client log onto one server and ...
by SaleCar
Sun Nov 12, 2017 3:16 pm
Forum: Troubleshooting and Problems
Topic: Printing problem
Replies: 1
Views: 3009

Printing problem

When print from IE6 portable to Universal Priner (V3) printing job is stuck (status: Paused) and no one else on server can print. You can try by yourself with file in attachment. TSPlus version is 10.30 but this happens even with previous versions.
spooler.png
(9.81 KiB) Downloaded 717 times
by SaleCar
Fri Sep 29, 2017 10:45 pm
Forum: Troubleshooting and Problems
Topic: Slow logging
Replies: 1
Views: 2900

Slow logging

Hello, Sometimes when server is very heavily loaded, logging takes up to 10 seconds. Because there is no progress bar or something to indicate that connectiong and logging process is in progress, users run client exe more than once and with few paralel logging processes sometimes user stuck on the s...
by SaleCar
Sat Sep 23, 2017 9:21 pm
Forum: Troubleshooting and Problems
Topic: Printing problem
Replies: 2
Views: 4170

Re: Printing problem

On our servers redirection is disabled by Group Policy. There is no printers except Universal Printer. There was never a printer driver since windows installation.
by SaleCar
Fri Sep 22, 2017 8:44 am
Forum: Troubleshooting and Problems
Topic: Printing problem
Replies: 2
Views: 4170

Printing problem

Hello, We have 4 servers with TSPlus and periodically have problems with printing (on all servers). The print is stuck after some time. When open "See what's printing" window, there is stucked job with status "Paused-Printing-Restarting". After that, other printing requests are accumulating and nobo...
by SaleCar
Mon May 22, 2017 11:21 am
Forum: Troubleshooting and Problems
Topic: Universal printing stoped working!
Replies: 5
Views: 8720

Universal printing stoped working!

This morning tere is message to install univeral printer driver when open Admin panel. tsplus0.png After that, no one users can print! Error: tsplus3.png This is our configuration: tsplus.png Audit says there is all ok (green). Complete uninstall and install TSPlus did not help! Please we NEED URGEN...
by SaleCar
Wed Nov 23, 2016 8:13 am
Forum: Installation and Setup
Topic: Client generation
Replies: 1
Views: 6975

Client generation

As TSP changes versions, how often we should re-generate new clients? Can client exe be from version 7.x and TSP server with version 9.x?

When replacing client on customer computer, should we delete RDP6 folder or it is unnecessary?