Search found 4 matches

by aliz@softmedics.com
Tue Apr 28, 2020 6:07 pm
Forum: Troubleshooting and Problems
Topic: file explorer folder default
Replies: 0
Views: 3030

file explorer folder default

Is there a way to set the Windows file explorer default folder to the \\tslicent\WebFile so that html5 users always land in that folder and see their own files?
by aliz@softmedics.com
Tue Apr 28, 2020 6:04 pm
Forum: Troubleshooting and Problems
Topic: Problem uploading files in html5 client
Replies: 0
Views: 3069

Problem uploading files in html5 client

Running the latest TSPlus. When uploading a file by dragging and dropping on the html5 screen, often we get an error in a pop up in the lower right side of the screen that reads "Error: folder not available, not logged in?" but the user is logged in and all else is working correctly. If the user log...
by aliz@softmedics.com
Mon Jan 14, 2019 12:10 am
Forum: Suggestions and Feedback
Topic: webserver logfiles for login attempts
Replies: 4
Views: 5227

Re: webserver logfiles for login attempts

In our case running Windows Server 2016 in the AWS Cloud, Server Genius put a constant 30% load on the CPU and we had to stop using it.
by aliz@softmedics.com
Sat Oct 06, 2018 6:06 pm
Forum: Troubleshooting and Problems
Topic: Prints to a user connected from a different PC
Replies: 2
Views: 1659

Re: Prints to a user connected from a different PC

We experienced the same issue running on V11.60.10.5 and using the Ghostscript Printer. When two people with the same username were logged into the html5 application, the print from one session would appear for the other user. We had to remove the Ghostscript Printer and install CUSTPDF to go around...