Search found 2 matches
- Fri Sep 07, 2018 4:48 pm
- Forum: Troubleshooting and Problems
- Topic: Remote desktop session has been disconnected
- Replies: 1
- Views: 2912
Remote desktop session has been disconnected
For the past 6 weeks our users have been reporting that they are getting randomly disconnected from our TSPlus servers while trying to watch training videos. we have 3 servers using load balancing and running version 11.30.6.12 and this is happening on all servers no matter how many users are connec...
- Fri Jun 29, 2018 2:51 pm
- Forum: Troubleshooting and Problems
- Topic: Floating panel displays all black
- Replies: 0
- Views: 3582
Floating panel displays all black
We have 3 servers running TSPlus Enterprise Edition with unlimited users and we use load balancing. After installing the latest update, the floating panel displays all black and you cannot see any buttons. Some users get the normal floating panel when they sign in but at least 10 of them get just a ...