Search found 30 matches

by Kiemal
Fri Jan 26, 2024 8:05 pm
Forum: Troubleshooting and Problems
Topic: Universal printer novaPDF
Replies: 0
Views: 1952

Universal printer novaPDF

RDP clients cannot print after TSPLUS upgrade. They see the universal printer but after clicking print the message "universal printer error. failed to retrieve client print directory." Through the html5 client printing works.
by Kiemal
Sun Nov 05, 2023 9:25 pm
Forum: Troubleshooting and Problems
Topic: Tsplus remote support screen broken
Replies: 1
Views: 5749

Re: Tsplus remote support screen broken

I don't know why, but I can add an attachment to this post.
by Kiemal
Sun Nov 05, 2023 7:53 pm
Forum: Troubleshooting and Problems
Topic: Tsplus remote support screen broken
Replies: 1
Views: 5749

Tsplus remote support screen broken

From my W10 to client W10.
Several other connections from my W10 work normally.
Anydesk, teamviewer also work normally in this problematic connetcion.

Any idea ?
by Kiemal
Wed Dec 22, 2021 5:34 am
Forum: Installation and Setup
Topic: How to copy Let's Encrypt SSL cerificate from one server to another.
Replies: 1
Views: 6515

Re: How to copy Let's Encrypt SSL cerificate from one server to another.

Seriously ?, this is a very stupid question. No one has written anything...
by Kiemal
Wed Dec 15, 2021 1:54 am
Forum: Installation and Setup
Topic: How to copy Let's Encrypt SSL cerificate from one server to another.
Replies: 1
Views: 6515

How to copy Let's Encrypt SSL cerificate from one server to another.

I am trying to find a way to copy a Let's Encrypt ssl certificate from one tsplus server to another. I have two servers behind NAT on one public IP and one FQDN published on different tcp ports. So far I have been manually renewing certificates on each server for several years. Now I want to automat...
by Kiemal
Fri Nov 19, 2021 4:46 pm
Forum: Troubleshooting and Problems
Topic: Alternateshell file not found
Replies: 8
Views: 19141

Re: Alternateshell file not found

The problem with tsplus audit errors disappeared after I installed and restarted the latest version twice.
No other actions, process monitoring or otherwise did anything.
by Kiemal
Fri Nov 05, 2021 2:29 pm
Forum: Troubleshooting and Problems
Topic: Tsplus Adv. Security Event log auto refresh.
Replies: 1
Views: 10222

Tsplus Adv. Security Event log auto refresh.

Can autorefresh be turned off ?
by Kiemal
Thu Oct 14, 2021 10:10 pm
Forum: Troubleshooting and Problems
Topic: Alternateshell file not found
Replies: 8
Views: 19141

Re: Alternateshell file not found

I must apologize. The topic name is out of date. After reinstalling tsplus for the first time, the message "alternateshell file not found" does not appear. There are only these two audit errors. Is it possible to see the audit run more deeply ?
by Kiemal
Thu Oct 14, 2021 9:53 am
Forum: Troubleshooting and Problems
Topic: Alternateshell file not found
Replies: 8
Views: 19141

Re: Alternateshell file not found

This is a production server, so I can't restart it often. That's why it takes so long. Unfortunately, antivirus exclusions did not help. After installing a new version of tsplus a few hours are fine, but then again the audit shows the same errors.
by Kiemal
Mon Oct 04, 2021 6:49 pm
Forum: Troubleshooting and Problems
Topic: Alternateshell file not found
Replies: 8
Views: 19141

Re: Alternateshell file not found

I found the source of the problems - the audit system shows two errors. When I run updaterealse.exe and restart the server the problem disappears. But after a day or more everything repeats again.
Screenshot 2021-10-04 at 20-47-14 HTML5.png