Search found 9 matches

by Denis Chassé
Mon Aug 05, 2019 2:49 pm
Forum: Suggestions and Feedback
Topic: More informations please
Replies: 1
Views: 13509

More informations please

I just installed the version 12.40.7.29

I am wondering what changed between this version and the previous one. Could you add that description in this forum when you release a new version, even for small improvements.

Keep up the good work!

Regards,
Denis
by Denis Chassé
Mon Feb 18, 2019 9:41 pm
Forum: Troubleshooting and Problems
Topic: Remote desktop malfunction
Replies: 2
Views: 4387

Re: Remote desktop malfunction

On my side nothing changed that could explain that behavior.

I only apply WS2016 patches and upgrades to TSPlus. I also have the applications that will be used by remote users. That's it, nothing more.
by Denis Chassé
Mon Feb 18, 2019 3:43 pm
Forum: Troubleshooting and Problems
Topic: Remote desktop malfunction
Replies: 2
Views: 4387

Remote desktop malfunction

Windows server 2016, TSP 12.20.2.16 A weird bug that occured just recently. RecentIy being around 1 week. started having problems using the windows application "Remote Desktop Connection". That never happened before. So I wasn't sure where to start to resolve this. The problem is that I have to laun...
by Denis Chassé
Mon Feb 18, 2019 3:18 pm
Forum: Troubleshooting and Problems
Topic: Prints folder should be there
Replies: 4
Views: 5533

Prints folder should be there

Windows server 2016, TSP 12.20.2.16

In the system audit I have an error

Error - The 'prints' folder should exist in the Web Root Folder.

Should I create a folder somewhere? I guess that that creation should be automatic?

What should I do now?
by Denis Chassé
Mon Feb 18, 2019 3:10 pm
Forum: Troubleshooting and Problems
Topic: Target RDP server not accessible.
Replies: 1
Views: 3788

Target RDP server not accessible.

Windows server 2016, TSP 12.20.2.16 This problem happens frequently. I'm able to use my application over the web but 1 time out of 7 tries only. After I log-on with my user name and password the following message appears : Your security is important for us. Please be patient we secure your connectio...
by Denis Chassé
Mon Oct 29, 2018 3:32 pm
Forum: Troubleshooting and Problems
Topic: Can I make field labels bigger?
Replies: 2
Views: 3617

Re: Can I make field labels bigger?

I modified W.viewportwidth with "device-width" and I liked the result, but everything got bigger. Even my application. I only wanted to magnify the login and logoff of the user. Any workaround?
by Denis Chassé
Sat Oct 27, 2018 7:23 pm
Forum: Troubleshooting and Problems
Topic: Can I make field labels bigger?
Replies: 2
Views: 3617

Can I make field labels bigger?

I did all the necessary configuration in web portal design (username, password, logon button).

It all looks fine when I test on my PC or my IPAD. Those captions are too small when I look at it on my iPhone. Is there a way to fix this?

Would it be possible to have it very big everywhere?
by Denis Chassé
Thu Oct 25, 2018 2:28 pm
Forum: Troubleshooting and Problems
Topic: Disconnected sessions signing off
Replies: 2
Views: 3821

Re: Disconnected sessions signing off

That did it. Many thanks!
by Denis Chassé
Thu Oct 25, 2018 2:43 am
Forum: Troubleshooting and Problems
Topic: Disconnected sessions signing off
Replies: 2
Views: 3821

Disconnected sessions signing off

TSplus 11.60.10.14 I cannot recover disconnected sessions. For example when I disconnect from a session manually by closing the browser page I can't return to that session when I go back to the logon screen. The message "Signing out" appears on the screen before the logon screen reappears. One weird...