Search found 12 matches

by chadPT
Thu Oct 25, 2018 3:23 pm
Forum: iPhone, iPad, Android phones and tablets
Topic: App design question for mobile/tablet
Replies: 0
Views: 21845

App design question for mobile/tablet

Currently we use TSplus for desktop users. But are designing our app to also be compatible with cell/tablet users. We are able to login to our TSplus Application using IOS/Android/Tablet. But currently, our application is difficult to use because of screen size (everything is too small). We are want...
by chadPT
Wed Oct 10, 2018 3:28 pm
Forum: Troubleshooting and Problems
Topic: Display issue - floating icons
Replies: 1
Views: 3254

Display issue - floating icons

We are experiencing a display issue based on the user's resolution. Some user's see the application icons floating in the middle of the screen. The attached image you can see the issue. This is the same user login, just screenshots taken from 2 computers (with different displays/resolutions). The on...
by chadPT
Thu Jun 07, 2018 1:19 pm
Forum: Troubleshooting and Problems
Topic: Setting domain placement
Replies: 3
Views: 4563

Re: Setting domain placement

Ok. Just to confirm: so there is no way to 'hard code' it where the user doesn't have to manually type the @domain.com part of their UPN name?
by chadPT
Tue Jun 05, 2018 7:30 pm
Forum: Troubleshooting and Problems
Topic: Disabling hotkeys
Replies: 0
Views: 3461

Disabling hotkeys

Is it possible to disable hotkeys? Ctl+P to print for example. We would like our users to go through our print application (universal printer) rather than the windows hotkey method.

Thank you,

Chad
PT
by chadPT
Tue Jun 05, 2018 7:28 pm
Forum: Troubleshooting and Problems
Topic: Setting domain placement
Replies: 3
Views: 4563

Setting domain placement

Is it possible to set the domain and username format to username@domain instead of domain\username? I am trying to get around the 20 character username limit of the pre-Windows 2000 domain style (domain\username).

Thank you,

Chad
PT
by chadPT
Tue Feb 06, 2018 11:37 pm
Forum: Troubleshooting and Problems
Topic: Clipboard issue copy/paste with HTML5 client
Replies: 10
Views: 20525

Re: Clipboard issue copy/paste

Unfortunately, same thing after update with Access 2003. I did verify that Excel copy/paste works correctly.

If I just RDP into the box, copy/paste works fine.
by chadPT
Tue Feb 06, 2018 10:24 pm
Forum: Troubleshooting and Problems
Topic: Clipboard issue copy/paste with HTML5 client
Replies: 10
Views: 20525

Re: Clipboard issue copy/paste with HTML5 client

After more testing it looks like it is just an issue with Access (we are using Access 2003 SP3), as I was able to copy/paste fine from a notepad within the TSPlus app.

You can disregard. Thank you.
by chadPT
Tue Feb 06, 2018 8:33 pm
Forum: Troubleshooting and Problems
Topic: Clipboard issue copy/paste with HTML5 client
Replies: 10
Views: 20525

Clipboard issue copy/paste with HTML5 client

We are using HTML5 and have encountered the following problem with the clipboard: ctl+C to copy text to clipboard does not work/complete until you click or change focus on screen. Example: 1) ctl+C to copy text on TSplus app 2) attempt to paste to a local notepad and text is not copied (actually $$$...
by chadPT
Tue Jan 30, 2018 11:36 pm
Forum: Troubleshooting and Problems
Topic: HTML5 Download issue
Replies: 1
Views: 3272

HTML5 Download issue

Using TSPlus 10.50 HTML5 app Using the TSPlusGUI for file download. The first time you download a file it works fine. If you try to download the same file name again, nothing happens. Looks to be not overwriting the file if it already exists in the temp tsclient folder. Downloading the file work fin...
by chadPT
Thu Jan 18, 2018 9:44 pm
Forum: Troubleshooting and Problems
Topic: Hide 'file transfer' pop-up window
Replies: 1
Views: 3155

Hide 'file transfer' pop-up window

Using TSPlus 10.50 HTML5 app We use the TSPlusGUI for file uploads. Everything works fine, but when a file is being uploaded, a 'file transfer' pop-up appears with status and ability to cancel (bottom right). Window needs to then be manually closed. We would like to hide this, or change it to a size...