Search found 8 matches

by H.Silva
Fri Nov 22, 2019 6:44 pm
Forum: Troubleshooting and Problems
Topic: Farm Manager - Cannot fix errors - Window closes
Replies: 0
Views: 9057

Farm Manager - Cannot fix errors - Window closes

Hello On the Farm manager, I am getting an error when I click on the "Farm Manager"button to see my servers. TSPlus Error.jpg When checking Application Servers, on that window I get the error "Unable to contact this server" in red capital letters. If I click OK, the whole window closes and I have NO...
by H.Silva
Tue Nov 05, 2019 10:48 pm
Forum: Troubleshooting and Problems
Topic: "Invalid Credentials" on web portal / HTML5 login + 2FA
Replies: 0
Views: 9816

"Invalid Credentials" on web portal / HTML5 login + 2FA

Hello, I am having an issue with 2FA and the web portal login where the users cannot log in. They receive the SMS fine (Twilio Account) and when entering it, they get immediately forced out and back onto the login screen. If the users try again, they does not even finish entering their credentials a...
by H.Silva
Tue Nov 05, 2019 10:40 pm
Forum: Suggestions and Feedback
Topic: Ivalid Credentials on Web login
Replies: 3
Views: 17339

Re: Ivalid Credentials on Web login

Same issue here. I turn off 2FA and this issue goes away but when I turn 2fa back on, the person logging in always gets Invalid Credentials. It's irritating!
by H.Silva
Wed Apr 24, 2019 9:44 pm
Forum: Troubleshooting and Problems
Topic: RemoteApp not launching from Web Portal & "Per Machine" Connection install
Replies: 0
Views: 5280

RemoteApp not launching from Web Portal & "Per Machine" Connection install

Hello, I have my TSPlus on W2016 Server and it works with the Setup-ConnectionClient.exe when it's installed by the client. We are deploying machines to the field that will use GPO for lockdown and will also generate profiles after the user logs in the first time using a VPN Direct Access technology...
by H.Silva
Wed Nov 08, 2017 9:36 pm
Forum: Troubleshooting and Problems
Topic: Bug: Icons not being removed from Application Panel
Replies: 2
Views: 3608

Re: Bug: Icons not being removed from Application Panel

Hello, If you close this component and open a new connection, the icons will be the ones you have assigned. Regards How does an end user know when/how to do this? They will only log off by closing the client window. Even by doing so, my test users are still seeing those icons the next time they log...
by H.Silva
Tue Nov 07, 2017 10:48 pm
Forum: Troubleshooting and Problems
Topic: Bug: FloatingPanel and three monitors
Replies: 0
Views: 3892

Bug: FloatingPanel and three monitors

Hello,

Youur Floating Panel (docking Panel on the right) will not hide, but move away to a monitor when the following conditions are met:

1. A user has 3 monitors.
2. The Center Monitor is made Primary
3. Secondary monitors are each to one side of the center one.
Floating Panel bug on multiple screens
Floating Panel bug on multiple screens
by H.Silva
Tue Nov 07, 2017 10:36 pm
Forum: Troubleshooting and Problems
Topic: Question: RDP theme management
Replies: 0
Views: 4004

Question: RDP theme management

Hello, I am using Active Directory for user authentication, and Domain Group Policies for all users that disable any/all kinds of themes, backgrounds, etc., leaving only barebones windows (no AERO, no transparency, no etc). Upon user login to the TSPlus Client (launching the Application Panel window...
by H.Silva
Tue Nov 07, 2017 10:15 pm
Forum: Troubleshooting and Problems
Topic: Bug: Icons not being removed from Application Panel
Replies: 2
Views: 3608

Bug: Icons not being removed from Application Panel

Hello, New to the program and still test driving. I have installed 10.50.11.3 on a Domain server which uses Active Directory. I can use "assign applications" to assign any one of the apps I have included in TS Plus through the Application Control window. When I remove any app from there, the icon in...