Search found 7 matches

by GSIJim
Wed Nov 28, 2018 3:23 pm
Forum: Troubleshooting and Problems
Topic: How to troubleshoot RemoteApp Login - LastPass Issue
Replies: 0
Views: 4140

How to troubleshoot RemoteApp Login - LastPass Issue

I currently use TSPlus to publish a couple applications. Our users log in to the web interface using IE 11, then click the published application icon to launch the app. The application then launches with no further login prompt. Recently I began testing with LastPass, which uses a browser plugin. Wh...
by GSIJim
Mon Apr 23, 2018 9:28 pm
Forum: Troubleshooting and Problems
Topic: Delay Launching Application
Replies: 0
Views: 3776

Delay Launching Application

Hello, I'm trying to troubleshoot an issue with a delay starting an application. Here is my environment: 2 TSPlus Enterprise servers on the latest versions DNS record pointing to Server01 Server01 is setup with "Assign Servers to Users" The issue: - When I point my account to Server01 and launch an ...
by GSIJim
Mon Apr 23, 2018 9:17 pm
Forum: Others
Topic: Redirecting URL links to hosted browser
Replies: 3
Views: 7054

Re: Redirecting URL links to hosted browser

hansen,

I believe that would be the other way around. What I guess I need is a "open URLs on Server Side" option. Or a way to pass URLs to the browser as needed (other than copy and paste).

Thanks,
Jim
by GSIJim
Fri Apr 20, 2018 4:42 pm
Forum: Troubleshooting and Problems
Topic: Universal Print results in gaps
Replies: 1
Views: 3127

Universal Print results in gaps

When printing from the Universal Printer (latest version) to one of our network printers the output has gaps in the printout (think big vertical lines). This only happens on one of our models of printers (Xerox WorkCentre 7845 PS). Anyone else have this type of issue or have suggestions on a solutio...
by GSIJim
Fri Apr 20, 2018 4:22 pm
Forum: Others
Topic: Redirecting URL links to hosted browser
Replies: 3
Views: 7054

Redirecting URL links to hosted browser

We are publishing a browser on our TSPlus server that is in a different network. We use the web interface to login and launch the browser. Just curious if anyone has any ideas on how we could send links to the hosted browser. We currently have to copy from our local computer and then paste in the ho...
by GSIJim
Mon Jun 12, 2017 8:39 pm
Forum: Troubleshooting and Problems
Topic: Portable Clients Not Working in Windows 10
Replies: 2
Views: 4146

Re: Portable Clients Not Working in Windows 10

I don't understand. Which browser would I clear the cache in? I'm not using a browser to access these remote applications.
by GSIJim
Mon Jun 12, 2017 1:38 pm
Forum: Troubleshooting and Problems
Topic: Portable Clients Not Working in Windows 10
Replies: 2
Views: 4146

Portable Clients Not Working in Windows 10

I have created portable clients using the RemoteApp client option for Internet Explorer and Chrome. These work fine in Windows 7, but when run on Windows 10 one opens to a full screen grey window and then closes after a few seconds and the other prompts for login credentials (which are stored in the...