Search found 25 matches

by johnrollins
Wed Oct 06, 2021 12:11 pm
Forum: Others
Topic: Azure AD
Replies: 1
Views: 8365

Azure AD

Is Azure AD supported when the VM is hosted on Azure?
We are currently using a Domain Controller VM for one Azure tenancy of a load balanced system, but require to set up a new tenancy and use Azure AD with this one.
Regards,
John
by johnrollins
Wed Oct 06, 2021 11:48 am
Forum: Installation and Setup
Topic: Full server download
Replies: 3
Views: 9455

Re: Full server download

Thanks, I don't think I got that option when updating directly from the TSPlus Manager.
Regards,
John
by johnrollins
Mon Oct 04, 2021 2:58 pm
Forum: Installation and Setup
Topic: Full server download
Replies: 3
Views: 9455

Full server download

We need to update our servers next week and have tested your current snapshot using the updaterelease.exe. Can we download the whole setup exe so that we can be certain that we install this version next week? (If you release an update in the meantime this will not be the version we tested this week)...
by johnrollins
Mon Oct 04, 2021 2:55 pm
Forum: Installation and Setup
Topic: Who is using Loadbalacing in a productive environment?
Replies: 2
Views: 10090

Re: Who is using Loadbalacing in a productive environment?

Hi,
We have a modest install of two servers load balancing. Each server runs 50 users (per server) with no problems.
by johnrollins
Tue Sep 14, 2021 3:45 pm
Forum: Installation and Setup
Topic: RemoteApp Client installation privileges
Replies: 2
Views: 8731

RemoteApp Client installation privileges

Hi, We have a customer who's IT department has locked down their pc's so much they can't install the standard RemoteApp client themselves. They are changing IT provider so this is an opportunity to see if we can allow the client to be installed/upgraded when we upgrade TSPlus. Could you tell me the ...
by johnrollins
Mon Dec 14, 2020 11:26 am
Forum: Installation and Setup
Topic: Load balancing updates
Replies: 1
Views: 9741

Load balancing updates

Hi, We would like to disable one server from our farm so that we can run a Windows Update. How do we do this? 1. Is there a setting to leave the server in the Load Balancing dialog but disable it so that no new logins are sent to it? We couldn't find a setting so we removed the server. I don't like ...
by johnrollins
Tue Aug 18, 2020 11:37 am
Forum: Troubleshooting and Problems
Topic: Urgent license key required -- URGENT!!!
Replies: 1
Views: 4718

Urgent license key required -- URGENT!!!

Our servers applied a windows update last night which is preventing us from having more than two people logged in. Support told us to uninstall and reinstall TSplus, which we have done, but our license key is now invalid as we moved to version 14. We have an outstanding support ticket and I need som...
by johnrollins
Wed Jun 05, 2019 9:52 am
Forum: Troubleshooting and Problems
Topic: Azure Windows Server 2019 and RemoteApp window issues
Replies: 0
Views: 7177

Azure Windows Server 2019 and RemoteApp window issues

I raised a helpdesk call with TSPlus but their response is that they can't help, so I'm wondering if anyone else has any experience running an Azure Windows Server 2019 VM and the RemoteApp connection. This is a RemoteApp problem only. HTML5 works fine. Any application run on the server using Remote...
by johnrollins
Tue Feb 05, 2019 10:42 am
Forum: Troubleshooting and Problems
Topic: WebFile folder disappeared
Replies: 3
Views: 6045

Re: WebFile folder disappeared

In case other users have the same issue, we found the problem... We traced the problem to the printer spooler on the server. It was getting stuck trying to print a large document. Restarting the spooler temporarily allowed local drives, but once it started processing the print job, any subsequent lo...
by johnrollins
Mon Feb 04, 2019 9:40 am
Forum: Troubleshooting and Problems
Topic: WebFile folder disappeared
Replies: 3
Views: 6045

Re: WebFile folder disappeared

I've also lost local drives using RemoteApp Connection.
Nothing was updated on the server, it can't even download Windows Updates since we lock outgoing internet connections.