Search found 3 matches

by bill
Tue Nov 22, 2022 2:50 pm
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 19328

Re: HTML5 version: "Error: folder not available, not yet logged"

Hi

Just to add to this.

We also get this very intermittent error, so far we have not been able to track down a reason.

We are running on the latest version 15.60.11.10 as of writing, Windows Server 2016.

We have 3 servers running under a Farm with load balancing.

Regards
Bill
by bill
Mon Jun 22, 2020 1:01 pm
Forum: Troubleshooting and Problems
Topic: Unable to login with Internet Explorer
Replies: 3
Views: 5824

Re: Unable to login with Internet Explorer

Hi Sorry to bring this up again

I've upgraded to the latest version 14.10.6.19 and we still have exactly the same issue that we can not connect with Internet Explorer, works ok with Edge, Chrome and Safari.
by bill
Tue Apr 28, 2020 11:35 am
Forum: Troubleshooting and Problems
Topic: Unable to login with Internet Explorer
Replies: 3
Views: 5824

Unable to login with Internet Explorer

Windows 2012 R2 server running latest TSPlus v12.60.4.13, when a client using Internet Explorer 11.778.18362.0 (Update 11.0.185) connecting via HTML5. Get a login box, type in username/password click login and nothing happens, tried on 2 different pc's same issue Tried with Microsoft Edge and Google...