Search found 4 matches

by ag_msi
Wed Dec 07, 2016 11:20 pm
Forum: Troubleshooting and Problems
Topic: Unable to select TSplus shell
Replies: 2
Views: 4556

Unable to select TSplus shell

Hello, We have a problem with one of our TSplus installations. No remote connexion is working, the session open and then disconnect immediately. (except for new user account, if we create a new user, we are able to connect once only) In Windows event log, we get the EventID 40 from "TerminalServices...
by ag_msi
Thu Jun 09, 2016 5:23 pm
Forum: Troubleshooting and Problems
Topic: RemoteApp Install/Update problem since 9.30.5.30 [Solved]
Replies: 4
Views: 7107

Re: RemoteApp Install/Update problem since 9.30.5.30

Hi,

The patch 9.30.6.8 did correct the problem.

Thank you!
by ag_msi
Thu Jun 02, 2016 8:39 pm
Forum: Troubleshooting and Problems
Topic: RemoteApp Install/Update problem since 9.30.5.30 [Solved]
Replies: 4
Views: 7107

RemoteApp Install/Update problem since 9.30.5.30 [Solved]

Since the update 9.30.5.30 when installing the RemoteApp plugin (or with the auto update when connecting) we get the following error: error1.png We reproduce the issue on two separate systems. While troubleshooting, we got to the conclusion that the error was caused when downloading in HTTPS. If we ...