Search found 93 matches

by IvanGB
Thu Mar 17, 2022 1:44 pm
Forum: Troubleshooting and Problems
Topic: Runtime error 216 at 00002CE4 at logon
Replies: 4
Views: 19363

Re: Runtime error 216 at 00002CE4 at logon

Hi Olivier.

Good to know that. Didn't know about this recommendation.
I will follow this step from now on.

Thanks.

Ivan
by IvanGB
Fri Mar 11, 2022 10:33 am
Forum: Troubleshooting and Problems
Topic: Runtime error 216 at 00002CE4 at logon
Replies: 4
Views: 19363

Re: Runtime error 216 at 00002CE4 at logon

Same happening here.
I think it is about time someone from support posted an answer to this question...
by IvanGB
Tue Jul 20, 2021 11:11 am
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 32066

Re: HTML5 version: "Error: folder not available, not yet logged"

Olivier... again, what version 9?!
I am not on version 9, please read the posts.
I am on version 14!
by IvanGB
Mon Jul 19, 2021 11:00 am
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 32066

Re: HTML5 version: "Error: folder not available, not yet logged"

Hi Olivier. Thanks for the reply. What version 9? And I haven't updated anything on this server for a long time now. More, if the user Logs Off and immediately logs back on, in the same browser, it works again for a while, until it breaks. So, it is not a browser refresh thing. Could you think of so...
by IvanGB
Sun Jul 18, 2021 11:33 am
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 32066

Re: HTML5 version: "Error: folder not available, not yet logged"

Hi juwagn. Theories usually help too, you know? Anyway, messing with a production server requires some careful measures, I will see what we could do. Moreover, it is an intermittent issue, we might look at it and not see anything going on... that is when a "theory" could help investigate the case. S...
by IvanGB
Sat Jul 17, 2021 12:02 pm
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 32066

Re: HTML5 version: "Error: folder not available, not yet logged"

Hi juwagn.

Thanks for the reply.
And nope, there is no loadbalance in this case, it is a single server scenario.
Any other idea of what could be going on?

Best.

Ivan
by IvanGB
Mon Jul 12, 2021 8:52 pm
Forum: Troubleshooting and Problems
Topic: HTML5 version: "Error: folder not available, not yet logged"
Replies: 11
Views: 32066

Re: HTML5 version: "Error: folder not available, not yet logged"

Hi. We are facing this exactly same problem, however on a Windows Server 2012R2. It is intermittent, the user has to close the connection (HTML5 access) and enter back. It starts working again until it fails once more. Please, any word of advice on this would be very welcome. TSplus version 14.30.11...
by IvanGB
Thu Dec 05, 2019 11:13 am
Forum: Suggestions and Feedback
Topic: favicon for HTML5 client
Replies: 2
Views: 15286

Re: favicon for HTML5 client

Hi Michael.

Yep, copy it to "C:\Program Files (x86)\TSplus\Clients\www\" folder.

Cheers.

Ivan
by IvanGB
Sat Nov 09, 2019 1:17 pm
Forum: Others
Topic: Manage web credentials outside of TSPlus Admin Tool
Replies: 10
Views: 42615

Re: Manage web credentials outside of TSPlus Admin Tool

Hi Alan.

We also overwrite this file all the time.
You need to give Write permission to the user for the folder where the file is.

Cheers.

Ivan
by IvanGB
Sat Nov 09, 2019 1:10 pm
Forum: Installation and Setup
Topic: Add user and assign to group via command line
Replies: 1
Views: 13765

Re: Add user and assign to group via command line

Hi Alan. This is my AddUser.bat: net localgroup %3 /add /comment:"%3" net user %1 %2 /add /Y /fullname:"%1" /comment:"%3" /passwordchg:NO wmic useraccount where "name='%1'" set passwordexpires=FALSE net localgroup %3 %1 /add Then I have another .bat (AddUserList.bat) where I enter the list of users ...