Search found 43 matches

by adrien
Mon Apr 29, 2019 6:32 am
Forum: Troubleshooting and Problems
Topic: Please support all Ctrl+Alt+Del values in HTML5 editor
Replies: 4
Views: 6124

Re: Please support all Ctrl+Alt+Del values in HTML5 editor

Hello,

Thank you all for your feedback!
Our new release 12.20.4.27 fixes this bug.
by adrien
Tue Feb 05, 2019 4:47 pm
Forum: Troubleshooting and Problems
Topic: Is RDS-Knight with Brute-Force Attacks Defender useless with HTML5Service ?
Replies: 16
Views: 16549

Re: Is RDS-Knight with Brute-Force Attacks Defender useless with HTML5Service ?

Hello Jim,

This forum is not the best way to fix issues.
Please send me an access (link in PM) and we'll investigate this together.

Thank you Jim!
by adrien
Thu Jan 31, 2019 10:13 am
Forum: Installation and Setup
Topic: 2FA authentification server URL?
Replies: 1
Views: 8716

Re: 2FA authentification server URL?

Hello, If you only have 1 TSplus server then please check "Enable 2FA for the TSplus gateway and stand-alone application servers". This does not require an authentication server URL, because there is only 1 server. If you have a farm of servers, then : - enable 2FA on the gateway by checking "Enable...
by adrien
Thu Jan 31, 2019 10:07 am
Forum: Troubleshooting and Problems
Topic: Is RDS-Knight with Brute-Force Attacks Defender useless with HTML5Service ?
Replies: 16
Views: 16549

Re: Is RDS-Knight with Brute-Force Attacks Defender useless with HTML5Service ?

Why can't the HTML5 client also grab the IP address of the originator and block them at the web server level versus just forwarding every request to the RDP authenticator at localhost? It does. Please send us an email to support@tsplus.net with an access to your server and we will investigate why i...
by adrien
Thu Jun 14, 2018 12:40 pm
Forum: Others
Topic: Automating the RDP SSL certificate
Replies: 4
Views: 8945

Re: Automating the RDP SSL certificate

Hello Yavuz, Thank you for sharing this nice script! FYI it is very interesting, because we released a new TSplus version a few days ago which includes just that (except we did not use PowerShell - nice scripting skills on your side!). Starting with TSPlus 10.30.6.12 if you are using TSplus Free Cer...
by adrien
Fri Apr 06, 2018 7:32 pm
Forum: Installation and Setup
Topic: RDS - Knight: Protecting Whitelisted user accounts
Replies: 1
Views: 4960

Re: RDS - Knight: Protecting Whitelisted user accounts

Hello, You are right, users in the RDS-Knight whitelist are not restricted on their device even when device control is enabled. Remove the administrator from RDS-Knight whitelist would fix this issue, but might prove risky (blocking your own admin user would not be that good). Regarding 2FA, we have...
by adrien
Thu Feb 08, 2018 11:17 pm
Forum: Troubleshooting and Problems
Topic: RDP-Defender on custom RDP port
Replies: 4
Views: 6652

Re: RDP-Defender on custom RDP port

Hello maxxy, RDP Defender does not directly use the RDP port. However, as you guessed, RDP Defender does use the login attempts logged in the Event Viewer. That is why if these logs do not contain a source IP address, then RDP Defender will not be able to block it. On Windows Server 2008, the only w...
by adrien
Tue Jan 23, 2018 12:49 pm
Forum: Troubleshooting and Problems
Topic: Web logon page: How to open the HTML5 client in the same tab
Replies: 1
Views: 3214

Re: Web logon page: How to open the HTML5 client in the same tab

Hello, Are you checking the offline documentation installed with TSplus? Because it looks like our online documentation is up-to-date: https://www.terminalserviceplus.com/docs/web-logon-page-how-to-open-html5-client-in-same-tab It also does not mention a common.js file. Please check the online docum...
by adrien
Fri Sep 22, 2017 8:13 pm
Forum: Installation and Setup
Topic: Flexicloud licensing service unreachable after sysprep
Replies: 1
Views: 5460

Re: Flexicloud licensing service unreachable after sysprep

Hello,

We are currently working on this issue using our Helpdesk web portal (tickets).

Thank you!
by adrien
Sat Sep 02, 2017 12:00 pm
Forum: Others
Topic: API - Information Fetching
Replies: 4
Views: 10476

Re: API - Information Fetching

Hello, On the server-side you can use Windows standard API to get a list of user sessions, including their client IP adresses: https://msdn.microsoft.com/en-us/library/aa383833(v=vs.85).aspx Also, if you want to have blacklisting/whitelisting of client IP adresses as well as a lot of other security ...